Required Years of Experience
1 year
Job Details
Position: Front-of-House Team Member
Location: Le Parisien Bakery
Job Type: Full-Time
Overview: Le Parisien Bakery, an upscale French bakery and restaurant, is seeking an experienced and customer-focused Front-of-House Team Member with a minimum of 2 years in the hospitality industry. Join our team and be a key player in delivering an exceptional dining experience to our discerning clientele.
Responsibilities:
1. Guest Service: Provide attentive and personalized service to guests, ensuring a memorable dining experience.
2. Order Taking: Efficiently and accurately take customer orders, offering recommendations and providing detailed information about menu items.
3. Table Management: Oversee the seating and arrangement of guests, maintaining a welcoming and organized dining area.
4. Communication: Collaborate with the kitchen and support staff to ensure timely and accurate service.
5. Upselling: Proactively suggest additional menu items, beverages, or desserts to enhance the overall dining experience.
6. Payment Processing: Handle guest payments, process transactions accurately, and manage cash handling procedures.
7. Customer Satisfaction: Address customer inquiries, concerns, and feedback with professionalism and a customer-centric approach.
8. Maintain Ambiance: Contribute to the creation of a welcoming atmosphere by assisting with decor, lighting, and overall ambiance.
Qualifications:
1. Hospitality Experience: A minimum of 2 years of experience in the hospitality industry, preferably in a front-of-house role.
2. Customer Service Skills: Strong interpersonal and communication skills, with a passion for delivering exceptional customer service.
3. Team Player: Ability to collaborate effectively with other front-of-house and back-of-house team members.
4. Adaptability: Flexibility to handle a dynamic restaurant environment and adapt to changing customer needs.
5. Attention to Detail: Meticulous attention to detail in order taking, payment processing, and maintaining a clean and organized dining area.
6. Multitasking: Ability to handle multiple tasks simultaneously while maintaining a high level of service.
7. Positive Attitude: Approach all tasks with a positive and professional demeanor.
To apply, please send your resume and cover letter to [email protected]. Join Le Parisien Bakery's front-of-house team and contribute to creating a welcoming and memorable dining experience for our guests. If you have the skills and dedication to excel in a customer-centric role, we invite you to apply for this exciting opportunity. Please complete the form : https://docs.google.com/forms/d/1p2LrzHhvqtJohEb_CPza0o6OqcXHpYkNf1IkHqV91oE/preview
Compensation Details
Compensation: Hourly ($15.00) plus tips
Benefits & Perks: Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Ability to work in a fast paced environment
Strong Problem Solving Skills
Effective Time Management
Ability to Work Under Pressure
Strong Organizational Skills
Ability to Build Rapport With Customers
Proactive Approach to Customer Needs
Creativity in Enhancing Customer Experience
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