Required Years of Experience
2 years
Job Details
A Server at Kindling will be in charge of their section on the floor, patio, rooftop or private dining room. You are here to make the Guest feel special, anticipating Guest needs and making sure to do everything in your control to guarantee a memorable experience.
Essential Functions:
- Greet and spiel each table in a warm & welcoming manner
- Make recommendations and answer questions regarding food and beverages
- Take food & beverage orders from Guests
- Write down orders, repeat them, and enter them correctly into the POS
- Frequently check in on your tables to ensure they are enjoying all aspects of their experience
- Accept Guest payments, process credit cards and make change (if applicable)
- Assist your Busser and other team members in clearing plates and silverware or running food and drinks to ensure all Guests have a great experience
- Learn all of the ingredients and allergies in our food & drink menu
- Maintain cleanliness in all areas of the restaurant including counters, sinks, utensils, shelves and storage areas
- Assist the restocking and replenishment of restaurant inventory and supplies
Other Functions:
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant Manager or immediate supervisor
- Complying with health and food safety standards, restocking items and cleaning
- Provide great customer service and follow Fifty/50 Restaurant Group policies & procedures
- Be positive, upbeat and personable at all times while working
- Be able to stay calm and collected in what could at sometimes be a stressful environment
Physical Functions:
- Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
- Be able to lift up to 20 pounds frequently
- Will frequently reach, bend, stoop, carry, finely manipulate and key in data
- Work in both warm and cool environments
- High levels of noise from music, Guest and Employee traffic
- Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
Compensation Details
Compensation: Salary/Hourly (Based on Experience)
Required Skills
Customer Service
Communication
Food and Beverage Knowledge
Order Taking
POS system operation
Payment Processing
Teamwork
Menu Knowledge
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Part of The Fifty/50 Restaurant Group
Kindling features a custom-build 14' long wood-burning grill and rotisserie that serves as the hearth and the heart of the restaurant's main floor. The kitchen is led by Jonathon Sawyer, who won the Beard Award for Best Chef: Great Lakes in 2015 for his work at The Greenhouse Tavern, Noodlecat, and Trentina in Cleveland. Most recently, Chef Sawyer oversaw the Four Season's Adorn Restaurant & Bar. Many of his restaurants centered around live-fire cooking.
The restaurant welcomes up to 500 Guests, with a second-floor terrace (3,000 sq ft) debuting in Summer 2023 along Adams Street. Kindling's three bars and craft cocktail program are overseen by The Fifty/50 Restaurant Group's Director of Beverage and Bar Operations, Julieta Campos.
