About Us
Step into Shiraz Kitchen & Wine Bar, where owner Reza Parhizkaran and his team bring together Persian–Mediterranean cooking and an award-winning wine program in the heart of Chelsea. Our restaurant celebrates family recipes, small-production wines, and heartfelt hospitality.
Recognized with MICHELIN Bib Gourmand (2020–2022), The New York Times: Very Good, and a 2024 Wine Spectator Award of Excellence (White Plains location), Shiraz is a warm, lively neighborhood spot — refined yet unpretentious — where guests feel like family and every detail matters.
About the Role
We’re seeking a dynamic Assistant General Manager to join our Chelsea leadership team. The ideal candidate is a skilled operator who balances refined hospitality, creative marketing instincts, and exceptional event management skills.
You’ll partner closely with the Owner/GM to lead front-of-house operations, elevate team performance, and drive guest engagement — both in-person and online — through service, storytelling, and memorable event execution.
What You’ll Do
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Lead, coach, and inspire the FOH team with clarity, empathy, and accountability.
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Champion hospitality on the floor — anticipate needs, engage regulars and VIPs, and ensure every guest feels valued.
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Manage and execute private events, large parties, and media dinners with precision and warmth.
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Collaborate with ownership on social media strategy, photography, content creation, and community engagement.
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Partner with the kitchen and beverage teams to ensure smooth, high-volume service while maintaining pacing and quality.
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Maintain NYC DOH standards and uphold a spotless, organized environment.
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Support scheduling, inventory, cost controls, and vendor coordination.
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Contribute creative ideas that enhance our brand presence, operations, and guest experience.
What We’re Looking For
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A hospitality-driven leader who thrives in a high-energy, culinary-forward environment.
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A creative professional comfortable with social media, digital storytelling, and marketing collaboration.
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A natural host and event organizer, skilled in planning, communication, and guest relations.
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A team motivator who sets high standards and leads by example.
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A relationship-builder who embodies generosity, warmth, and cultural appreciation.
Requirements
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3–4 years of management experience in a high-volume, full-service restaurant.
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NYC DOH Food Protection Certificate (or ability to obtain within 90 days).
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Proven ability to manage private events and group dining logistics.
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Strong social media and marketing skills (Instagram, content planning, community engagement).
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Familiarity with labor, COGS, and inventory reporting.
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Flexibility to work nights, weekends, and holidays.
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Curiosity about wine and enthusiasm for ongoing learning.
Location: Chelsea, New York City
Equal Opportunity Employer: Shiraz celebrates diversity and inclusion across our team.
Required Skills
Leadership · Management · Training · Communication · Restaurant Software Proficiency · Financial Reporting · Organization · Food Safety · Guest Satisfaction · Staff Hiring · Inventory Management · Compliance · Marketing · Social Media Strategy & Content Creation · Community Engagement · Brand Storytelling
