As the Assistant General Manager at Mavericks Montauk, you will play a key role in overseeing daily restaurant operations, ensuring the highest standards of service, and leading a team of dedicated professionals. You will work closely with the General Manager to maintain smooth operational flow, drive guest satisfaction, and support the growth of the restaurant’s reputation for excellence. This seasonal role spans from March to October.
Key Responsibilities:
- Oversee the day-to-day operations of the restaurant, ensuring service runs smoothly, efficiently, and in line with the restaurant's high standards.
- Support, motivate, and develop front-of-house staff, including servers, hosts, and bartenders, by providing guidance, training, and feedback.
- Create and manage staff schedules to meet business needs, ensuring optimal coverage during peak times while managing labor costs.
- Support the General Manager in managing inventory, ordering supplies, and maintaining restaurant cleanliness and organization.
- Handle guest inquiries, concerns, and feedback in a professional and positive manner to ensure an exceptional dining experience.
- Ensure that all safety, sanitation, and legal compliance requirements are met.
- Work closely with the kitchen, bar, and management teams to ensure seamless communication and coordination between front and back-of-house operations.
- Assist in coordinating private events, reservations, and large group bookings.
- Assist with financial aspects, including cash handling, tip sheet entry, and payroll.
Requirements
- 3+ years of experience in the restaurant industry, preferably in a fine dining environment.
- Exceptional leadership, communication, and organizational skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Strong understanding of restaurant operations, from service to financials.
- Flexible schedule and availability to work evenings, weekends, and holidays.
- A passion for hospitality and providing an outstanding guest experience.
