Customer Service

Maintain Updated Knowledge of Company Assets

Communication

Resy Expert (Plotting and Moving Tables During Service)

Organization

Time Management

Greet Guests and Confirm Reservations

Problem Solving

Provide Excellent Customer Service

Multitasking

Maintain Positive Ongoing Relationships

Teamwork

Maintain High Ethical Standards and Professionalism

Administration

Multitask and Prioritize

Knowledge of Basic Office Equipment

Represent the Company With Integrity and Dedication

Microsoft Office Proficiency

Manage Guest/Customer Complaints

Positive Attitude

Taking messages

Second Language Proficiency (Optional)

Managing Mail, Luggage, and Deliveries

Willingness to Work Irregular Shifts and Weekends

Perform Basic Administrative/Secretarial/Reception Duties

Provide Information and Recommendations on Local Features

Making Dinner/Event Reservations for Guests

Arranging Special Services

Answer Phone and Email Inquiries in a Timely and Respectful Manner

Greet Guests and Visitors Warmly

Receive and Redirect Mail, Phone Calls, Packages, Etc.

Ensure Guest Spaces and Lobby Are Clean and Tidy

Act as a Liaison Between Guests and Departments

Anticipate guest needs

Maintain Inventory and Order Supplies

Positive Phone Demeanor

Superior Written and Verbal Communication Skills

service oriented mindset

Strong Organizational Skills

Competent With Microsoft Office Suite

Positive Attitude and Team Player

Ability to Speak a Second Language

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