Required Years of Experience
5 years
Job Details
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Manage the interview process, hiring, and effective onboarding of new hires, with support from the HR team, driving excellence.
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Drive service standards and manage training in concert with CRG’s L&D Manager.
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Handle employee coaching and counseling as needed, in collaboration with HR.
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Build a rapport between the kitchen and front of house staff to increase communication and collaboration.
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Create and post weekly staff schedules.
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Maintain a sound and stress-free environment for all team members.
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Maintain an employee recognition and incentive program to maintain high morale.
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Perform timely employee reviews.
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Effectively supervise the restaurant and bar operation.
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Accurately perform/oversee monthly inventories.
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Analyze sales figures to set, monitor, and control budget for the restaurant.
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Anticipate guests’ needs by learning their preferences and habits.
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Assist in any areas of the restaurant that the business needs require.
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Assist in repairs of anything that obstructs the normal operation of the business.
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Conduct daily pre-shift/post-shift and other periodic meetings to increase communication.
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Consistently monitor labor costs to remain within labor budgets when scheduling staff.
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Develop and implement creative solutions for areas of improvement.
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Develop efficient processes to manage and control food and beverage inventory.
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Ensure that hosts are greeting guests and answering telephone calls promptly and cordially.
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Maintain relationships with vendors and manage the ordering and receiving cycle for the restaurant and develop efficient receiving processes.
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Make a constant effort to tailor service and add personalization by greeting guest by name when possible.
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Monitor and observe guest’s experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
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Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
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Respond to any guest complaints and take necessary action.
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Supervise all restaurant employees and delegate tasks as needed.
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Train, monitor, and maintain the POS System.
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Work with Sr. Director of Sales and Marketing in developing and driving guest outreach, communication, and marketing efforts, including the coordination of private & semi-private events.
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Performance - based annual bonus potential
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Performance - based quarterly bonus potential
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401K with company match
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Monthly competitive dining allowance
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Monthly cell phone reimbursement
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Paid vacation
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Paid sick time
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Floating holidays
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Internal dining discounts
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Gym discounts at Chicago Athletic Clubs
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Paid Parental Leave (2 weeks)
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Medical, dental and vision insurances
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Employer paid long-term disability insurance
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Employer paid life insurance and AD&D
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Employee paid voluntary short-term disability, critical illness, and critical accident insurances
Compensation Details
Compensation: Salary ($85,000.00 - $100,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts
Required Skills
Employee Relations
Team Building
Training and Development
Budget Management
Inventory Management
Communication
Problem Solving
Customer Service
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Restaurant Group
Part of Cornerstone Restaurant Group
We are restaurant owners and operators who passionately craft memorable, personalized experiences that cultivate meaningful relationships. Cornerstone Restaurant Group (“CRG”) offers full-service management, concept and brand licensing and consultation services for the hospitality industry. Founded in 1993, CRG is a trusted partner with a family of restaurants including iconic brands like Michael Jordan’s Steak House, Michael Jordan's Restaurant, 23.sportcafe, urbanbelly, ENO Wine Rooms, SolToro and Crate & Barrel's first full-service restaurant, which is set to open in Spring 2019. With over 10 restaurants and 350 employees, we operate from our headquarters in the Fulton Market neighborhood of Chicago, IL.
Our mission:
To give heartfelt hospitality that cultivates meaningful relationships. Our purpose is to make people H.A.P.P.I. with Heartfelt hospitality, Appreciation, Passion, Pursuit of profit and Integrity.
At Cornerstone Restaurant Group, it's not just what goes on the table, but what goes on around it that really matters. Our unique restaurant concepts each deliver a resounding appetite for life. We understand that our guests want more than the average dining experience...more flavor, more connection, more value, more genuine hospitality, more discovery with every visit. These are the ingredients we bring to the table, every time. Each of our restaurants tells a tale of its own and you'll discover that the real story always begins inside.
