• The position requires a minimum of 2+ years of restaurant management experience in upscale/fine dining
• Strong experience in upholding guest service standards
• Requires developed communication skills, both verbal and written.
• Ability to maintain compliance with all local, state and federal laws and regulations.
• Ability to supervise, train and motivate multiple levels of employees.
• Ability to assess/evaluate other employees’ performance in a fair and consistent manner.
• Required to work long hours including opening - closing

Essential Job Responsibilities -

• Train, schedule, and delegate work assignments to all Front of House department team members including, but not limited to servers, server assistants, runners and hosts
• Work closely with the General Manager in overseeing day-to-day restaurant operations, including all front of house and back of house activities. 
• Liaises between employees and General Manager
• Leading the FOH service team to ensure service standards are maintained.
• Delegate responsibilities to the best employees to perform them while enforcing all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Ensure the highest cleanliness, sanitation, and safety standards are maintained
• Optimize guest satisfaction by anticipating needs, resolving issue
• Address any employee and customer’ concerns; escalate to General Manager if needed. 
• Develop good guest relationships.
• Open and close restaurants.
• Assist with administrative tasks including managing and coordinating  resy reservations, daily menu updates, and menu printing

Physical Demands:

• Requires moderate physical effort, carrying, bending, pulling and pushing, lifting of weights up to 50 pounds
• Ability to stand for extended periods during shifts without re