Required Years of Experience
4 years
Job Details
Key Responsibilities:
- Guest Relations: Set the tone for personalized service by using guest names, building genuine relationships, and ensuring every table is personally touched.
- Team Leadership: Supervise, guide, and inspire the front-of-house team to ensure seamless communication and collaboration.
- Service Oversight: Partner with the kitchen and service teams to deliver flawless operations and impeccable service.
- Problem Solving: Anticipate guest needs and handle any concerns swiftly and professionally.
- Scheduling & Staff Management: Oversee team schedules, training, and operational needs to maintain optimal efficiency.
- Hospitality Standards: Uphold and enforce the property’s exceptional standards of service, cleanliness, and ambiance.
- Proven experience as a General Manager or similar front-of-house leadership role in a luxury hospitality setting.
- Exceptional communication skills with the ability to connect with diverse guests and team members.
- Strong leadership abilities, fostering a positive and collaborative work environment.
- Outstanding problem-solving skills and the capacity to manage multiple priorities in a fast-paced environment.
- A polished, professional demeanor and an authentic passion for hospitality excellence.
We are proud to be an Equal Opportunity Employer. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate on the basis of race (including traits historically associated with race such as hair texture and protective hairstyles), color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth, or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence, or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information, predisposing genetic characteristics, or any other protected status under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and to employees with sincerely held religious beliefs, practices, or observances, in accordance with applicable law.
Compensation Details
Compensation: Salary ($125,000.00 - $130,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Leadership
Guest Relations
Team Leadership
Communication
Problem Solving
Scheduling
Staff Management
Hospitality standards
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Part of JF Restaurants
Chef John Fraser is the accomplished restaurateur behind Manhattan's NIX and The Loyal. JF Restaurants also operates collaboratively as Food and Beverage Partner to The Times Square EDITION Hotel and the Metropolitan Museum Dining Room.
In 2019, in partnership with Ian Schrager, JF Restaurants opened The Times Square Edition and oversees all food and beverage at the new 452-room hotel in Times Square, including 701West, The Terrace at EDITION, Paradise Club and the Lobby Bar. For the past 10 years, Chef John Fraser has built a renowned restaurant group, garnishing industry wide recognition, multiple Michelin Stars and favorable accolades from the New York Times.
ABOUT JF RESTAURANTS
JF Restaurants is a hospitality group rooted in collaboration and innovation, founded by restaurateur & Michelin-starred chef, John Fraser. We create moments that move people by using food, beverage, hospitality and design.
Restaurateur & Michelin-starred Chef John Fraser made his mark on the culinary landscape by redefining the role of vegetables in American cuisine, from imaginative fine dining restaurants to nostalgic neighborhood brasseries. A vision to create the entire hospitality experience led John to found his own hospitality group, JF Restaurants.
JF Restaurants is a collaborative, creative hospitality group based in New York City, with venues across the country. Concepts include Nix, America’s only Michelin-starred vegetarian restaurant, The Loyal in West Village, four restaurants & bars inside The Times Square EDITION and Ardor, at the WeHo EDITION in Los Angeles. John’s responsibilities at JF Restaurants include creative direction & concept development, business strategy and operations.
Awards
2020
2020
