About the Opportunity
We are seeking an experienced and dynamic, full-time Floor Manager / Front of the House Manager to join our team at HŪSO Tribeca.
The ideal candidate is a dynamic service leader with fine dining experience—working at a Michelin establishment with a proven ability to manage front-of-house operations.
As a critical member of our front of the house team, a successful Floor Manager will ensure efficient dining room operations as well as maintain customer service standards and help motivate staff to provide excellent hospitality.
Reports to: Restaurant General Manager
Duties and Responsibilities
Primary responsibilities include, but are not limited to the following:
Administrative
- Manage training and development of dining room team
- Interview, assess and select employees for employment with GM/DO
- Perform all POS functions including opening and closing procedures, comps, voids and transfers
- Back of house operations (menu management, tip management, ordering, inventory, etc.)
- Manage private events and catering inquiries
Service
- Oversee all aspects of service, including those in the main dining room and chef’s table experience
- Direct daily work activities of all scheduled FOH staff including but not limited to floor plans, section assignment & side work
- Assist GM in carrying out pre-shift meetings
- Uphold all standards of the restaurant, service, appearance, and conduct
- Develop relationships with guests, work closely with the Host team to anticipate guests needs and note preferences
- Actively participate in service, filling in as needed and doing table checks-ins
- Promote and practice safe work habits
Qualifications
- 2+ years management experience in a fine-dining establishment (Michelin-level preferred)
- Commitment to operational excellence
- Strong communication, leadership, motivational, and people skills
- Passion for food and hospitality
- Strong computer skills and knowledge of Toast/Resy/Xtrachef systems
- Available to work weekends, nights, and holidays per the needs of the business
- Fluent in written and spoken English
Job Type: Full-Time - Note, we do not accept 1099 independent contractors and require proof of residency.
We are closed on most major holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Christmas Day and Thanksgiving Day.
*At HUSO/Marky’s Caviar, we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
