OVERVIEW
Jean-Georges’ first ever Private Membership Club; Chez Margaux. Chez Margaux is the first of its kind; offerings include an illustrious bar, a restaurant featuring modern-French cuisine, a lounge complemented with a Japanese-inspired menu, a caviar room, an after-dinner club, ‘Gaux Gaux’, a library, private dining spaces and much more.
THE BRAND
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants worldwide we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.
Our ideal talent embodies both hospitality and a thoughtful approach to guest experiences, works well in a dynamic and fast-paced environment, and is passionate about providing superb hospitality to our members and their guests.
POSITION SUMMARY
The Server will be responsible for providing excellent table service to members by taking orders for food and beverages, delivering orders to the table, and ensuring that members and their guests have a pleasant dining experience.
ESSENTIAL JOB RESPONSIBILITIES
- Greet guests as they are seated at the table and ensure all steps of service are followed accurately.
- Anticipate guests' needs and provide expert advice on menu options.
- Describe food and beverage selections to guests.
- Offer engaging and vivid descriptions of each item's origin, flavor, and preparation methods.
- Accurately communicate guest orders, including any special requests and allergies, to the kitchen using a point-of-sale system.
- Coordinate food timing between courses efficiently.
- Verify completed kitchen orders against the guests' original requests.
- Proactively anticipate guest needs to ensure satisfaction and promptly address any concerns or requests.
- Demonstrate the ability to suggest additional menu items.
- Process payments accurately and efficiently.
- Complete assigned side work and tasks as directed by management.
- Maintain the assigned section while multitasking and observing the entire dining room.
- Perform other related duties as assigned.
KNOWLEDGE, EXPERIENCE & SKILLS
- Restaurant experience, especially in high-volume settings, is desirable.
- Previous related experience preferred.
- Dedication to delivering exceptional hospitality and guest satisfaction.
- Excellent interpersonal and communication skills.
- Well-organized and precise attention to detail.
- Ability to operate point-of-sale systems.
- Capable of following directions and executing tasks effectively.
- Commitment to maintaining high standards of cleanliness in both workspace and service areas.
- Professional and polished demeanor.
- Flexibility to work a varied schedule, including days, nights, weekends, and holidays.
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- Must be able to lift, balance and carry up to 25 lbs.
- Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.
Jean-Georges is an Equal Opportunity Employer.
