L'Ardente, the glamorous Italian hospitality venture from the award-winning team behind Unconventional Diner, and Love, Makoto. The restaurant reflects the glorious contrasts of Italy itself: haute yet simple: glam yet rustic: indulgent yet restrained. Above all, it's destination DC deserves right now, an Italian balm in the heart of the capital.
We are currently looking for motivated, passionate, and experienced hosts for our FOH team at L'ardente.
Key Responsibilities:
- Guest Reception and Greeting:
- Welcome guest with warmth and grace, offering the highest standard of the guest experience.
- Escort guest to their tables and present menus, ensuring a seamless and elegant transition to their dining experience.
- Reservation Management:
- Manage and organize the RESY system, ensuring accurate seating arrangements and smooth flow of reservation throughout service.
- Maintain a courteous and customer service attitude while handling reservation inquires and request.
- Assist and Coordinate in organizing events, private dining, and special occasions to ensure exceptional guest experiences.
- Appearance and Ambiance:
- Maintain the glamorous appearance and attire set by L’Ardente, reflecting the upscale nature of our establishment.
- Assist in maintaining the elegant ambiance within the restaurant, including any side work assigned to upkeep of the restaurant.
- Customer Relations:
- Engage with guest, ensuring their needs and preferences are understood and addressed with the utmost care and attention.
- Handle guest inquires, special request and concerns to uphold the best guest experience.
Qualifications and Skills:
- 1+ Previous experience in a high- end restaurant, preferably in a host/hostess role.
- Outstanding customer service and communication skills.
- Ability to handle high – pressure situations, and conflict manage.
- Professionalism, poise, and a genuine passion to deliver the ultimate guest experience at L’Ardente.
