Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. 

Opening early this year, Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests. 

Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff

POSITION SUMMARY

Maxime's Private Member Food and Beverage Social Club is seeking a hands-on, detail-oriented Housekeeping Supervisor to join our team. This position will be responsible for overseeing the cleanliness and maintenance of our luxury social club and office spaces and staff apartments, ensuring an impeccable experience for our esteemed members and colleagues. The ideal candidate will have an eye for detail, a strong sense of service, and a passion for maintaining a pristine environment in a high-end setting. Previous experience in a luxury hotel or private club environment is preferred but not required.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise and direct the daily housekeeping operations of the club, ensuring all areas are spotless, well-maintained, and meet the highest standards of cleanliness.
• Lead by example and assist in cleaning and organization tasks as necessary, including common areas, restrooms, and back-of-house spaces.
• Coordinate and schedule cleaning tasks and assign team members to specific duties to ensure efficiency.
• Conduct regular inspections of all areas to ensure cleanliness and functionality.
• Train, motivate, and lead the housekeeping team to uphold excellence in standards and service.
• Address concerns regarding cleanliness or maintenance with professionalism and discretion.
• Ensure that all cleaning supplies and equipment are well-maintained and stocked appropriately.
• Collaborate with other departments to ensure seamless member experience.
• Maintain records of cleaning schedules, maintenance requests, and team performance.

Service & Hospitality

• A keen eye for detail that meets high standards of presentation.
• Good interpersonal skills foster positive interactions with members and team members, creating a welcoming atmosphere.
• The ability to handle changing priorities and unexpected situations is important in a dynamic hospitality environment.
• A willingness to work hard and take pride in their job
• Collaboration with other staff members is essential for smooth operations and a cohesive work environment.
• Good organizational skills help manage time effectively and maintain a systematic approach to cleaning tasks.
• Quick thinking and resourcefulness help address any issues that may arise during their shifts.

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

• Strong attention to detail with a commitment to maintaining a luxurious, immaculate environment.
• Prior experience in a housekeeping or supervisory role is highly desirable, especially within a luxury hotel, private club, or similar setting.
• Excellent communication and interpersonal skills, with the ability to interact with both team members and club members in a courteous and professional manner.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to work independently, make quick decisions, and problem-solve on the spot.
• Flexibility to work evenings, weekends, and holidays as required.
• A proactive approach to ensuring the club’s standards and members’ expectations are consistently exceeded.
• Ability to work flexible hours including weekends and holidays
• Ability to work independently and as part of a team

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be flexible with job demands and open-minded when being asked to complete tasks.
• Ability to operate and use all the equipment necessary to run the restaurant.
• Ability to operate with grace under pressure.
• The ability to move or handle equipment throughout the restaurant is generally weighing up to 50 pounds.
• Ability to work varied hours/days as business dictates.
• Ability to stand for up to 8-10 hours a day.

EEO STATEMENT                          

Maxime’s is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.