Service Director
Atelier Crenn
3127 Filmore St, San Francisco, CA 94123
Atelier Crenn hiring Service Director in San Francisco, CA

Atelier Crenn hiring Service Director in San Francisco, CA

Atelier CrennMore Info

Full Time • Salary ($80k - $95k)
Expired: Feb 26, 2025

Sorry, this job expired on Feb 26, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

About Crenn Dining Group


At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Benefits Competitive PTO

Bonus Program

401K with generous company match

Heath/Dental/Vision insurance

Dining Discounts

Wellness/Education/Uniform Benefits

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm


Qualities required: 

  • Develop and execute Wine Program and oversee and manage all wine operations, programs, and processes for the restaurant.
  • Conduct comprehensive training including and quarterly testing to assess the teams’ proficiency and retention 
  • Develop and maintain vendor relations
  • Analyze all alcoholic beverage costs and sales by restaurant on a daily, weekly, monthly and annual basis to optimize sales and profit
  • Work with Partner(s) to help achieve operational objectives
  • Manage and maintain the overall conditions of restaurant and equipment 
  • Maintain proficiency in job functions of all FOH operations management positions and/or provide active back-up support when business needs require
  • Partner with management team to interview, hire, onboard, train, schedule, supervise and develop wine team
  • Managerial FOH 2-5 years, Michelin experience strongly preferred
  • Managerial and leadership skills
  • High Energy. 
  • Understanding of Luxury hospitality
  • Warm and welcoming to both staff and guests
  • Must have exceptional skills in guest services as well as staff leadership
  • High functioning with an ability to multitask
  • Must have an exceptional knowledge of food and service.
  • Operational skills in Microsoft Excel, Word, as well as accounting and cost-management
  • Knowledge of Toast, Tock, CRM Programming
  • Strong decision-making capabilities
  • High communication, collaboration, and delegation skills
  • High functioning command of the English language, as well as basic knowledge of relevant languages in the field of wine.
  • Proven ability to develop and maintain financial plans
  • Ability to motivate and lead people, and hold employees accountable
  • Strong working knowledge of operational procedures
  • Model and promote teamwork across all teams
  • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
  • Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
  • Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds



Compensation Details

Compensation: Salary ($80,000.00 - $95,000.00)

Benefits & Perks: Dining Discounts, 401k, Vision Insurance, Wellness Program


Required Skills

Managerial and leadership skills

Develop and Execute Wine Program

Managerial Skills

Oversee and Manage All Wine Operations, Programs, and Processes

Understanding of Luxury Hospitality

Conduct Comprehensive Training and Testing for Team Proficiency

Leadership Skills

Develop and Maintain Vendor Relations

Exceptional guest service skills

Exceptional Guest Services Skills

Analyze Alcoholic Beverage Costs and Sales for Optimization

Exceptional Staff Leadership Skills

Manage Overall Conditions of Restaurant and Equipment

Exceptional Skills in Guest Services

Multitasking Skills

Maintain Proficiency in Foh Operations Management

Multitasking Abilities

Interview, Hire, Onboard, Train, Schedule, and Supervise Wine Team

Staff Leadership

Knowledge of Food and Service

Accounting and Cost Management Skills

multi tasking

Exceptional Skills in Guest Services and Staff Leadership

High Functioning With Ability to Multitask

Operational Skills in Microsoft Excel, Word, Accounting, and Cost Management

Staff Leadership Skills

Operational Skills in Microsoft Excel and Word

Accounting and Cost Management Knowledge

High Communication, Collaboration, and Delegation Skills

Operational Skills in Microsoft Excel and Word, Accounting, and Cost Management

Fluency in English

Operational Skills in Microsoft Excel

Basic Knowledge of Relevant Languages in the Field of Wine

Strong Working Knowledge of Operational Procedures

Knowledge of Toast, Tock, and CRM Programming

Model and Promote Teamwork

Operational Skills in Microsoft Word

Respond With Patience and Courtesy to Challenges Pertaining to Guests, Vendors, and Employees

Strong Decision Making Capabilities

Ability to Work Various Days and Shifts, Including Early Mornings, Late Nights, Weekends, and Travel as Needed

High communication skills

Ability to Move and Lift Varying Weights

Communication Skills

Knowledge of Toast

Tact and Good Judgment When Dealing With Challenges

Knowledge of Toast, Tock, CRM Programming

High Collaboration Skills

Collaboration skills

Ability to Move and Lift Weights Up to 50 Pounds

Knowledge of Tock

Decision Making Capabilities

High Delegation Skills

Delegation Skills

CRM Programming

Financial Planning Skills

Motivation and Leadership Skills

Ability to Hold Employees Accountable

motivational skills

Financial Planning Abilities

Working Knowledge of Operational Procedures

Ability to Develop and Maintain Financial Plans

Training and Coaching Skills

Operational Procedure Knowledge

Forecasting and Inventory Management Skills

Knowledge of Operational Procedures

Ability to Motivate and Lead People

Teamwork Promotion Skills

Ability to Maintain Service Standards

Tact and good judgment

Budgeting and Resource Allocation Skills

Inventory Management Skills

Patience and courtesy

Problem Resolution Skills

Forecasting Needs for Supplies and Repairs

Develop and Maintain Financial Plans

Flexibility to Work Various Days and Shifts, Including Weekends

Strategic planning skills

Team leadership skills

Maintain Project Timelines

Ability to Lift and Move Weights as Needed

Organizational Effectiveness Skills

Budget Planning Skills

Develop, Implement, and Maintain Budgetary Plans

Sales and Profitability Optimization Skills

Resource Allocation Skills

Resource Allocation Plans

Employee Feedback and Evaluation Skills

Conflict Resolution skills

Develop Strategic Plans

Training and Succession Program Development Skills

Service Standards Maintenance Skills

Review and Improve Organizational Effectiveness

Time Management and Task Prioritization Skills

Uphold Standards of Excellence

Health and Safety Training Skills

Seek Out Opportunities for Expansion and Growth

Human Resources Management Skills

Employee Oversight and Feedback Skills

Provide Guidance and Feedback

Positive Attitude and Energy

Customer Service Skills

Conducting Employee Evaluations

Professional Representation and Communication Skills

Menu Oversight Skills

Provide a Succession and Training Program

Attention to Detail

Menu Description Skills

Lead by Example

Teamwork and Collaboration Skills

Wine List Management Skills

Develop Staff Members

Empathy and Coaching Skills

Meeting Facilitation Skills

Foster Teamwork

Communication Skills

Labor Scheduling Skills

Ability to Multitask and Take on Any Role in the Foh

Payroll Management Skills

Health and Sanitation Training Skills

HUMAN RESOURCES SKILLS

Positive Attitude

Empathy

Teamwork Skills

Read more


View Job Description

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Part of Crenn Dining Group

Dominique Crenn is the chef and owner of the three-Michelin-starred restaurant Atelier Crenn in San Francisco, where artistry is at the forefront, cuisine is a craft, and the community is an inspiration. “Atelier” can be defined as a workshop or studio, a concept that drives Chef Crenn’s modern vision for fine French cuisine. Her highly distinctive French heritage and imaginative gastronomic lair behind the stove at Atelier Crenn is a clear reflection of her unique life story.

Driven by her passion to create a deeply personal project, Crenn opened Atelier Crenn, a place to express her heritage as well as an ode to “poetic culinaria,” in January 2011. Atelier Crenn achieved its first Michelin Star within a year, in October of 2011. In the following year, Crenn made history again when Atelier Crenn received its second Michelin Star, becoming the first female chef in the US to receive this honor. In November 2018, Crenn beat her own record and became the first female chef in the US to receive three Michelin Stars.

Atelier Crenn celebrates California's rich bounty, highlighting plants, fish, and seafood from the region. Guests embark on a journey that guides them through different places and times, and introduces indigenous plants, practices, and influences that are the essence to the state. Each section of the menu highlights the beauty of California’s landscape both geographically and culturally.

IG: @atelier.crenn

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Open Jobs From Atelier Crenn
Service DirectorGeneral Manager CaptainSee all open jobs (4)

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