Floor Manager
Chatti
252 W 37th St, New York, NY 10018, United States
Chatti hiring Floor Manager in New York, NY

Chatti hiring Floor Manager in New York, NY

ChattiMore Info

Full Time • Salary ($70k - $80k)
Expires: Feb 19, 2025

261 people viewed

Required Years of Experience

3 years


Job Details

Duties & Responsibilities

Primary responsibilities include, but are not limited to the following:

Leadership

  • Actively engage and contribute to the weekly manager meeting
  • Lead with an “If you see something, say something” approach to providing feedback to all team members
  • Actively participate in service and the day-to-day operations
  • Meet with other managers, leads team members, and trainers to ensure we are delivering a great guest experience

 

Guest Engagement

  • Must actively work the floor to deliver on service standards; 100% table touches are non-negotiable at every service to create hospitality legends and cultivate regulars
  • Consistently executes food, beverage, service, and hospitality that aligns with the company values

 

Business Acumen and Compliance

  • Assist in leading the daily critical line checks and supports the FOH to deliver excellent service
  • Ensure that HR practices are consistent with company values and compliant with all local, state, and federal laws
  • Lead a best-in-class approach to cleanliness, safety, sanitation, and food safety
  • Command of all operational systems, including the ability to train and delegate to direct reports

 

Employee Development

  • Assist in the interview process of all hourly team members
  • Ensure that operational and training standards are consistently followed and executed
  • Lead the behavior that creates a safe and enriching workplace for all employees
  • Ensure new company initiatives are supported and communicated clearly to all team members

Operations

  • Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation
  • Resolve team members or customer conflicts through Company compliant handling procedure.
  • Work with the management team regarding all reservations, event and hosting needs
  • Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)
  • Ensure that all team members are educated on our products and services

 

Essential Functions

  • Must be able to lift, move, and carry heavy boxes (at least 50 lbs)
  • Able to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions Occasional kneeling, bending, crouching, and climbing is required
  • Available to work weekends, nights, and holidays per the needs of the business
  • Able to perform essential job functions under pressure, maintains professionalism when working under stress
  • Fluent in written and spoken English
  • Knowledge of workplace safety procedures and New York State Department of Health standards for bar and food service

 

  • Holds NY Department of Health and Mental Hygiene Food Protection Certificate

 

 

 
 

Compensation Details

Compensation: Salary ($70,000.00 - $80,000.00)


Required Skills

Leadership

Feedback

Teamwork

Customer Service

Business Acumen

Compliance

Operations Management

Employee Development

Communication

Conflict Resolution

Time Management

POS System

Physical Strength

Flexibility

Adaptability

Work Ethic

Fluency in English

Knowledge of Workplace Safety Procedures

Food Safety Certification

Read more


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Indian

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Part of Klay Pot & Chatti

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