Required Years of Experience
4 years
Job Details
Position Summary:
As a General Manager you are accountable for the organized, efficient and profitable operation of the restaurant through achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance and speed of service. This restaurant management role requires a strong leader that can motivate, coach and correct team members as necessary. Effective time management, organizational and communication skills are essential. The General Manager will be responsible for leading line-ups, providing support on the floor during service, upholding and elevating our service standards, and providing strong communication with the kitchen.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
- Handle all staffing responsibilities, including hiring, training, scheduling, and terminating. Maintain adequate staffing levels to meet all scheduling requirements.
- Promote cooperative effort, a team spirit, and good morale among employees.
- Strong communication skills to train and motivate employees.
- Ensure all standards of service and policies and procedures of managers and associates are being met.
- Effectively communicate with kitchen management to ensure effective and efficient operations. Effectively build trust with staff members and fellow kitchen management by providing clear and honest communication and feedback.
- Maintain an extensive floor presence to support FOH and BOH staff.
- Welcome guests, provide expertise and assistance on the floor for both customers and staff. Provide excellent customer service to treat patrons like family.
- Resolve complaints from guests in a polite, friendly manner.
- Maintain knowledge of all menu items.
- Conduct the line-up meetings to review reservation notes, menu changes/menu counts, guest allergies, review weekly service topic, and review product knowledge.
- Manage controllable costs with all managers and supervisors. Review inventory of FOH equipment and supplies.
- Ensure that daily P&Ls are completed and accurate on an ongoing basis.
- Ensure cash handing and vault procedures are completed with accuracy.
- Oversee POS reporting and optimization.
- Produce positive sales growth by executing standards in all areas.
Qualifications:
- Minimum 4 years of experience in fine dining service.
- Management experience required.
- Strong supervisory and leadership skills.
- Exceptional attention to detail.
- Excellent interpersonal skills with a focus on customer service.
- Knowledge of food handling, safety, and other restaurant guidelines.
- Technologically adept (phones, computers, apps, software, etc).
- Experience with Aloha and OpenTable preferred.
- Knowledge and understanding of restaurant financials.
Benefits & Perks:
- 100% paid Kaiser medical benefits
- Garage parking included
- Paid vacation plan
- In-company dining discounts
- Daily family meal
- 401K retirement savings plan
- Bonus opportunities
- Research stipend
- Work-life balance
Compensation:
- Salary $90,000
Compensation Details
Compensation: Salary ($90,000.00)
Benefits & Perks: Health Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Team Development and Training
Wine Service
Staff Management
Customer Service
Time Management
POS Systems
Organizational Skills
Scheduling
Read more
Other jobs you might be interested in
Italian
Fine Dining
Co-owners Giancarlo Paterlini and Suzette Gresham have been working together to provide an unparalleled Italian dining experience in San Fransisco for the past 32 years. Acquerello has received countless awards, including a Michelin star in the first-ever 2007 Bay Area guide though 2015, when it was upgraded to Two Michelin stars.
Chef Gresham's talent lies in creatively reinventing traditional dishes from all regions of Italy in a lighter, more contemporary style. Keeping ahead of the ever-changing dining scene in San Francisco, Acquerello showcases its brightest young talent in the kitchen, as well as with its wine program.
“At Acquerello, we believe that refined luxury is always in style. Our desire is to provide our guests an experience of classic and contemporary Italian tastes in an elegant dining atmosphere.”
Awards














