Assistant General Manager

Assistant General Manager

Responsible to:

General Manager

About

Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restauranteur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. 

The Cuisine:

Alfred Portale will lead the culinary direction as the Chef Managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant.

The Role

The role of Assistant General Manager consists of but is not limited to: overseeing the staff and overall Food and Beverage operations of the club, identifying business opportunities scheduling employees, monitoring the performance of the service team, managing complaints, and ensuring the best service for our guests. A Sartiano’s Assistant General Manager will be a clear leader and display a cheerful disposition and passion for his/her role. They must maintain a high level of integrity and be relied upon to complete tasks consistently. They are also expected to adapt to difficult situations, solve problems and make decisions when necessary.

The Responsibilities:

• Uphold Sartiano’s values and mission statement while performing positional responsibilities and adhering to company policies and procedures, as stated in the Employee Handbook
• Monitors all Food & Beverage operations to ensure that company standards are maintained for service and food knowledge.
• Assists in training and evaluating all FOH personnel and enforces food and beverage policies and procedures
• Dynamic, high energy but polished presence on the floor
• Ability to adapt to and abide by the culture of the company
• Excellent ability to multitask in high-pressure situations
• Ensures DOH compliance throughout the restaurant
• Promotes positive guest/employee relations at all times
• Maintains a clean, safe, hazard-free work environment within the area of responsibility
• Ensure the highest levels of organization are maintained throughout all FOH/BOH operations
• Protect the privacy and confidentialit6y of Zero Bond members

 Qualifications & Disposition:

• 2-year experience in a related position
• Strong knowledge of NYS sanitation regulations and food handling
• Individual must possess a good work history and stability
• Proficient in all aspects of bar service with great attention to detail
• Knowledge of food and beverage as well as a passion to cultivate this skill
• Strong knowledge of classic cocktails and spirit categories
• Working knowledge of wine, comfortable speaking on selections
• Ability to inspire staff to achieve their potential
• Flexible in scheduling and able to work extended hours
• Strong financial acumen and strategic planning

Benefits:

• Medical, Dental, Vision
• 401k
• Learning and Development
• Commuter Benefits
• Generous Paid Time Off (Vacation and Sick leave)