Required Years of Experience
2 years
Job Details
Assistant General Manager
Responsible to:
General Manager
About
Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restauranteur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared.
The Cuisine:
Alfred Portale will lead the culinary direction as the Chef Managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant.
The Role
The role of Assistant General Manager consists of but is not limited to: overseeing the staff and overall Food and Beverage operations of the club, identifying business opportunities scheduling employees, monitoring the performance of the service team, managing complaints, and ensuring the best service for our guests. A Sartiano’s Assistant General Manager will be a clear leader and display a cheerful disposition and passion for his/her role. They must maintain a high level of integrity and be relied upon to complete tasks consistently. They are also expected to adapt to difficult situations, solve problems and make decisions when necessary.
The Responsibilities:
- Uphold Sartiano’s values and mission statement while performing positional responsibilities and adhering to company policies and procedures, as stated in the Employee Handbook
- Monitors all Food & Beverage operations to ensure that company standards are maintained for service and food knowledge.
- Assists in training and evaluating all FOH personnel and enforces food and beverage policies and procedures
- Dynamic, high energy but polished presence on the floor
- Ability to adapt to and abide by the culture of the company
- Excellent ability to multitask in high-pressure situations
- Ensures DOH compliance throughout the restaurant
- Promotes positive guest/employee relations at all times
- Maintains a clean, safe, hazard-free work environment within the area of responsibility
- Ensure the highest levels of organization are maintained throughout all FOH/BOH operations
- Protect the privacy and confidentialit6y of Zero Bond members
Qualifications & Disposition:
- 2-year experience in a related position
- Strong knowledge of NYS sanitation regulations and food handling
- Individual must possess a good work history and stability
- Proficient in all aspects of bar service with great attention to detail
- Knowledge of food and beverage as well as a passion to cultivate this skill
- Strong knowledge of classic cocktails and spirit categories
- Working knowledge of wine, comfortable speaking on selections
- Ability to inspire staff to achieve their potential
- Flexible in scheduling and able to work extended hours
- Strong financial acumen and strategic planning
Benefits:
- Medical, Dental, Vision
- 401k
- Learning and Development
- Commuter Benefits
- Generous Paid Time Off (Vacation and Sick leave)
Bond Hospitality and Mercer 1, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation Details
Compensation: Salary ($90,000.00 - $105,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Management
Leadership
Team Management
Staff Management
Food and Beverage Operations
Business Opportunities Identification
Scheduling
Customer Service
Read more
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Part of BOND Hospitality
Sartiano's was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano's embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared.
The Cuisine:
Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano's establishes itself as an authentic Italian restaurant.
The General Manager:
Jorie Morales passion for the hospitality industry came early. What started as a part time job in college has taken him from San Francisco to New York City two separate times while working in some of the most iconic and most loved spots in the country. Jorie also knows his way around a restaurant having had positions ranging from server, bartender, corporate trainer and a long stint as GM at L'Artusi-- all preparing him for his current role as the General Manager of Sartiano's.
Whether it be your first or 50th time, Jorie and his team are focused on making each stay impeccable, as for him, “Hospitality is far from servitude, but rather preservation of humanity.”
The Executive Chef:
Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. After graduating from the Institute of Culinary Education, in New York City, Chris took a position as Chef de Partie at Batard. Mentored by Chef Markus Glocker, he honed and developed his skills in classic French technique and gained experience cooking in fine dining. After two years at Batard, Chris was asked to join Chef Glocker as a sous chef at Keith McNally's Augustine restaurant in the Beekman Hotel. When the pandemic forced Augustine to close its doors permanently, Chris took the opportunity to take the next step in his career. He landed a job working as the Chef de Cuisine at American Brass in Long Island City. Three years later, Chris felt he was ready for a bigger role and the chance to bring his own creative vision to the table. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano's in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York.
