Lead Host
The Tyger
1 Howard Street, New York, NY
The Tyger hiring Lead Host in New York, NY

The Tyger hiring Lead Host in New York, NY

The TygerMore Info

Full Time • Hourly ($16.50) plus tips
Expires: Feb 14, 2025

271 people viewed

Required Years of Experience

3 years


Job Details
Job Details
We are seeking a motivated individual with a minimum of 3 years Lead Host experience. Our ideal candidate must have prior experience in dynamic food service environments. Succinct communication skills, a strong ability to problem solve logistics and a welcoming demeanor are a must. 

As the Lead Host you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events. 

Role and responsibilities:

  • Handling reservations, mapping table allocations
  • Make, adjust, and cancel guest reservations
  • Network with regular clientele, VIP guests and concierge outreach
  • Train, develop and lead a best in category host team
  • Coat check logistics
  • Ensuring excellent service standards
  • Resolve guest complaints or disputes
  • Communicate and coordinate with service team to ensure efficient and excellent service
  • Answer guest questions regarding food, drinks, and specials

What we are offering:

  • $14 Hourly + tips
  • Opportunities to grow alongside a high performing team, with a strong focus on collaboration and professionalism
  • A cohesive work environment where open and honest conversations are strongly encouraged
  • Discounts and dining incentives at all of Tuxedo Hospitality's venues

Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
Compensation Details

Compensation: Hourly ($14.00) plus tips

Estimated Weekly Tips: $600

Benefits & Perks: Dental Insurance, Vision Insurance, Commuter Benefits, Dining Discounts

Required Skills

Resy

Lead Host or Maitre D' Experience

Minimum 3 Years Experience as Lead Host or Maitre D'

Dynamic Food Service Environment Experience

Reservation Systems

Experience in Dynamic Food Service Environments

Problem Solving Skills

Customer Service

Logistics Coordination

Succinct Communication Skills

Multitasking

Reservation Management

Strong Problem Solving Skills

VIP Guest Handling

Team Player

Team Leadership

Welcoming Demeanor

Regular Clientele Networking

Team Building Skills

Conflict Resolution

Reservations Management

Service Standards Compliance

VIP Guest Hosting

Team Leadership and Development

Training and Development

Coordinating With Management and FOH Team

Coat Check Logistics

Logistics Management for Large Parties and Events

Customer Query Handling

Resolve Guest Complaints

Effective Communication With Service Team

Knowledge of Food, Dri


Compensation Details

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Dental Insurance, Vision Insurance, Commuter Benefits, Dining Discounts


Required Skills

Reservation Systems Experience

Problem Solving Skills

Customer Service

Logistics Coordination

Succinct Communication Skills

Multitasking

Reservation Management

Strong Problem Solving Skills

VIP Guest Handling

Team Leadership

Welcoming Demeanor

Regular Clientele Networking

Team Building Skills

Conflict Resolution

Service Standards Compliance

Training and Development

Coordinating With Management and FOH Team

Coat Check Logistics

Logistics Management for Large Parties and Events

Customer Query Handling

Resolve Guest Complaints

Effective Communication With Service Team

Read more



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2 Employee RecommendationsSee Details

Part of Tuxedo Hospitality

The Tyger is an all day, full service South East Asian restaurant at the border of Soho and Chinatown. Our mission is to be New York City's most ambitious and celebrated South East Asian Restaurant.

A kitchen helmed by International chef Paul Donnelly will offer contemporary cuisine inspired by food traditions from across South East Asia not typically found in New York City restaurants. Bright, vibrant, aromatic and fresh produce will evoke and is inspired by the dining experiences of Thailand, Malaysia, Australia and beyond.

Tyger is a young, fun and high energy enterprise - committed to exceptional guest experience, community engagement, best in category industry standards and living the values of its team members. A diverse, international team committed to offering one of New York's most exciting dining experiences in a respectful, safe and fun environment.

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