Required Years of Experience
3 years
Job Details
As the Maitre D' you will greet guests, make and confirm reservations, host all VIP guests, and lead the host team to ensure the highest possible standards of service as well as coordinating all information with management and FOH team. You are responsible for the logistic details of reservations, arrangements for large parties and private dining BEO events while curating the overall atmosphere of the restaurant space.
Role and responsibilities:
- Handling reservations, mapping table allocations
- Make, adjust, and cancel guest reservations
- Network with regular clientele, VIP guests and concierge outreach
- Train, develop and lead a best in category host team
- Coat check logistics
- Ensuring excellent service standards
- Resolve guest complaints or disputes
- Communicate and coordinate with service team to ensure efficient and excellent service
- Answer guest questions regarding food, drinks, and specials
What we are offering:
- $18-24 (depending on experience) + tips
- Opportunities to grow alongside a high performing team, with a strong focus on collaboration and professionalism
- A cohesive work environment where open and honest conversations are strongly encouraged
- Discounts and dining incentives at all of Tuxedo Hospitality's venues
Tuxedo Hospitality is an equal opportunity employer. All applicants will be considered for employment. We are committed to an inclusive work environment and value its constant evolution within our business practices.
Compensation Details
Compensation: Hourly ($18.00 - $24.00)
Required Skills
3 Years Experience as Either a Maitre D' or Restaurant Manager
Succinct Communication Skills
Problem Solving Logistics
Welcoming Demeanor
Handling Reservations and Mapping Table Allocations
Networking With Regular Clientele, Vip Guests, and Concierge Outreach
Training, Developing, and Leading a Host Team
Coat Check Logistics
Read more
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Part of Tuxedo Hospitality
The Tyger is an all day, full service South East Asian restaurant at the border of Soho and Chinatown. Our mission is to be New York City's most ambitious and celebrated South East Asian Restaurant.
A kitchen helmed by International chef Paul Donnelly will offer contemporary cuisine inspired by food traditions from across South East Asia not typically found in New York City restaurants. Bright, vibrant, aromatic and fresh produce will evoke and is inspired by the dining experiences of Thailand, Malaysia, Australia and beyond.
Tyger is a young, fun and high energy enterprise - committed to exceptional guest experience, community engagement, best in category industry standards and living the values of its team members. A diverse, international team committed to offering one of New York's most exciting dining experiences in a respectful, safe and fun environment.
