Required Years of Experience
2 years
Job Details
Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
RESPONSIBILITIES:
- Anticipate guests’ needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
- Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
- Receive and greet members guests; assist with seating if necessary.
- Check tables throughout service times for guest satisfaction, and resolve guest issues.
- Maintain knowledge of menu and presentation standards and sound knowledge of food and beverage preparation techniques
REQUIREMENTS:
- Minimum of 2-3 years as a Captain in an upscale, high volume restaurant required
- Minimum of 2 years in a Michelin recognized restaurant preferred
- Professional, articulate, friendly, and punctual.
- Possesses and exhibits the drive to provide exceptional service.
- Full time flexible hours are required (able to work days, nights, weekends, holidays).
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
- Proficient in computer skills including POS systems, Word and Excel.
BENEFITS
- Competitive Salary
- Medical/Dental/Vision Insurance with Company subsidy
- Growth Opportunities
- Progressive Paid Time Off
- Parental Leave
- Tuition Reimbursement
- Generous Dining Allowance
- Unlimited Referral Program
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Compensation Details
Compensation: Hourly ($6.75) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts
Required Skills
Knowledge About Food, Wine, and Service
Anticipate Guests' Needs
Anticipating Guests' Needs
Inspect Dining Room
Ability to Work Well With a Team
Maintain Cleanliness and Safety Standards
Ensuring Service Meets/Exceeds Expectations
Check Tables for Guest Satisfaction
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American
Fine Dining
Part of Major Food Group
Reigning over Back Bay and The Boston Public Garden, Contessa is the crown jewel of dining atop one of Boston’s most glamorous hotels, The Newbury Boston. Delightfully re-imagined, this rooftop destination is inspired by the old-world resorts of Europe and the lasting estates of Italy where classic grand trattoria cuisine awaits.
Designed like a conservatory with a glass roof and retractable panels for open air dining, the rooftop space feels like a “garden in the sky” where diners relax in a sun-soaked room for breakfast, lunch, or brunch or take in the sunset and starry skies over cocktails and dinner.
Leadership
Chef
