Sost is where the Black and African Diaspora thrive—a cultural bridge built on music, flavor, and community. Good things come in threes: our café, vinyl room, and lounge. Each space invites you to unwind, connect, and explore at your own rhythm.

We are looking for motivated and growth minded coffee professionals, under the direction of the Cafe Supervisor you will serve as the face of Sost to the neighborhood and community during the day. Serving fantastic coffee from our partner Elixr, great vibes, and excited to work with a canvas with your name on it. Preference will be given to folks with a background in specialty coffee, however more importantly is a desire to learn and a cheerful demeanor so we will happily train and upskill.

Overview of duties:

• Speciality Coffee — Knowledge of principles and processes for developing coffee programming, training new staff to learn more about coffee, insights into specialty coffee and what is popular in the market.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking — Talking to others to convey information effectively.
• Service Orientation — Actively looking for ways to help people.
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
• Receive and process customer payments.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Take customer orders and convey them to other employees for preparation.
• Clean or sanitize work areas, utensils, or equipment.
• Describe menu items to customers, or suggest products that might appeal to them.
• Clean service or seating areas.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Prepare or serve menu items, such as sandwiches or salads.
• Set up or restock product displays.
• Weigh, grind, or pack coffee beans for customers.
• Stock customer service stations with paper products or beverage preparation items.
• Wrap, label, or date food items for sale.
• Provide customers with product details, such as coffee blend or preparation descriptions.
• Take out garbage.
• Order, receive, or stock supplies or retail products.