General Manager

Are you a driven, hospitality-focused leader with a passion for delivering exceptional guest experiences? The Rustic Canyon Family is seeking a General Manager to join our restaurant group. This role is responsible for overseeing all restaurant operations, ensuring alignment with our business plan, and leading a team to exceed expectations in every aspect of service.

About the RC Family

Our values guide everything we do:

• Serve delicious, thoughtful food using the best local ingredients. 
• Create an environment for guests where they feel like they are being taken into our home and cared for. 
• Take care of ourselves and each other so we can feel proud about the work that we do.

Benefits We Offer

We are committed to supporting our team with comprehensive benefits and growth opportunities:

• Competitive salary based on experience
• Fully covered Anthem Gold PPO healthcare
• 401(k) savings program
• $75 Monthly cell phone reimbursement stipend
• $1,000 Annual wellness stipend
• Paid time off and paid sick time
• Employee dining discounts
• Career advancement and professional development opportunities
• A supportive work environment with a passionate team

Responsibilities

As General Manager, you’ll:

Customer Satisfaction

• Deliver exceptional customer service and address any concerns proactively.
• Hire and train high-quality team members to ensure consistent guest satisfaction.
• Maintain restaurant quality, service, and cleanliness standards (QSC).

Team Development

• Train and empower employees in food and beverage knowledge, operational procedures, and customer service.
• Conduct regular employee reviews and provide opportunities for growth.
• Ensure all team members are aligned with RC Family’s mission, policies, and procedures.

Business Operations

• Maximize financial performance through effective labor and resource management.
• Organize supplies and maintain non-food inventories.
• Manage menu updates, special event menus, and online menu presence in collaboration with the Executive Chef.
• Develop additional revenue opportunities, including takeout, catering, and special events.

Compliance and Safety

• Enforce labor laws and food safety standards.
• Maintain a safe and secure environment for employees and guests.
• Serve as a role model in all aspects of business and personnel management.

RequirementsEducation and Experience

• High school diploma or equivalent (college degree preferred).
• 3–5 years of management experience (restaurant experience preferred).
• Strong communication skills; bilingual skills are a plus.
• Current Manager Level Food Handlers Permit.

Additional Requirements

• Reliable transportation, valid driver’s license, and proof of insurance.
• Availability to work a minimum of 50 hours per week, with flexibility for restaurant needs.
• Physical capability to stand for long periods and lift up to 50 lbs.

Professionalism

• Attire should align with the venue's tone and reflect professionalism.