General Manager
General Manager
Soho DinerMore Info
Required Years of Experience
3 years
Job Details
The Soho Diner General Manager has exceptional communication and guest service skills. As a member of the overall management team; they are on the front line with communicating directly to guest and Team Members (TMs). As a key figure of the management team; you have the ability to enhance guest experiences but also are instrumental in the development of a positive and hospitality driven staff culture. Responsible for managing and guiding the service experience at Soho Diner. This requires a detailed grasp of all steps of service, complete knowledge of all food and beverage menu items we serve. The GM directly oversees and ensures that the quality of service exceeds expectations, and is required to ensure the proper execution of all aspects of our beverage program, room service, as well as all food being delivered to all guests meet specifications. To be a successful, you must have a professional appearance as well as the ability to connect with our guests and TMs. A Soho Diner GM is an active member of service; being efficient, stepping in when necessary, able to operate with speed during service and finding opportunities to engage guests and showcase our property.
Responsibilities:
- Oversee the daily operations of the Soho Diner
- Achievement of budgeted food sales, beverage sales, labor costs and profitability
- Completion of monthly forecasts.
- Develop and maintain all Standard Operating Procedures.
- Oversee all scheduling and weekly payroll.
- Ensure high quality and consistent customer service
- Develop and implement strategies to increase revenue and profitability
- Monitor and maintain inventory levels and control costs
- Train, supervise, and evaluate team members
- Handle customer inquiries, complaints, and special requests
- Maintain compliance with health and safety regulations
Skills:
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Ability to analyze financial data and make informed decisions
- Strong problem-solving skills
- Attention to detail and ability to multitask in a fast-paced environment
Job Type: Full-time Pay: $90,000.00 - $99,000.00 per year
Benefits: • 401(k) matching • Employee discount • Flexible schedule • Paid training Experience level: • 2 years Shift: • 10 hour shift • Day shift • Evening shift Weekly day range: • Weekends as needed
Work Location: In person, Soho New York
Compensation Details
Compensation: Salary ($90,000.00 - $99,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts
Required Skills
Guest Service
Strong Leadership and Management Abilities
Excellent communication and interpersonal skills
Ability to Analyze Financial Data and Make Informed Decisions
Strong Problem Solving Skills
Attention to Detail and Ability to Multitask in a Fast Paced Environment
American
Casual Dining
1 Employee RecommendationSee Details
Part of Soho Grand Hotel