General Manager
Georgetown Events
3305 45th St NW, Washington, DC 20016, United States
Georgetown Events hiring General Manager in Washington, DC

Georgetown Events hiring General Manager in Washington, DC

Georgetown EventsMore Info

Full Time • Salary (Based on Experience)
Expired: Feb 2, 2025

Sorry, this job expired on Feb 2, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

5 years


Job Details

Georgetown Events Hospitality Group is looking for a dynamic and professional General Manager to join our growing team.

Restaurant General Manager responsibilities include, at the base level, maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you will need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, train effective servers, check-in with customers and balance seating capacity. 

We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

General Manager Responsibilities:
  • Coordinate daily Front of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Ensure staff operate within company policies
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. promotions and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
General Manager Requirements:
  • Proven work experience as a restaurant Manager, General Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like Toast and Resy
  • Strong leadership, motivational and people skills
  • Acute financial management skills


Benefits:

  • 100% Health, Dental & Vision Care Coverage for the Individual
  • 401k Available
  • Complimentary Shift Dining
  • Half Price for Off-duty Dining at all our restaurants.
  • Opportunities for Career Growth and Advancement
  • Paid Time Off & Sick Pay
  • Paid Medical/Family Leave up to 8 weeks based on jurisdiction
  • Jury Leave, Time Off to Vote, and School Activities Leave for DC restaurants only


Georgetown Events Hospitality Group is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law. We are dedicated to ensuring a diverse and inclusive workforce, and we welcome applications from individuals of all backgrounds and experiences.


Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Restaurant Operations

Customer Service

Vendor Management

Supervisory Skills

Policy compliance

Financial Management

Leadership

Training

Marketing

Inventory Management

Report Generation

Employee Performance Appraisal

Sanitation and Safety Regulations

Event Planning

Menu Knowledge

Restaurant Management Software Proficiency

Read more

View Job Description

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Restaurant Group, Event Catering, Special Events Company

Part of Georgetown Events Hospitality Group

From its humble beginnings, Georgetown Events was built from the ground up, and has blossomed over the years with the help of the local community. Each establishment, with its unrivaled charm, captivates city natives and travelers alike with local cuisine and welcoming faces. No matter the destination, guests escape to a place where the drinks are cold, the food is fresh and new friends become family. While these flavors, faces and places may take you away in the moment, they will always bring you back.

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