Front of House Staff
St. James Modern Caribbean
2017 14th Street Northwest, Washington, DC
St. James Modern Caribbean hiring Front of House Staff in Washington, DC

St. James Modern Caribbean hiring Front of House Staff in Washington, DC

St. James Modern CaribbeanMore Info

Full/Part Time • Hourly ($33.00)
Expired: Jan 26, 2025

Sorry, this job expired on Jan 26, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

1 year


Job Details
Who We Are
Recognized by Michelin Guide, Eater DC, and The Washingtonian, we're consistently rated among DC's very best restaurants.

Are you a natural at creating a memorable dining experience?
Do you have a passion for delighting your guests with your superior service?
Do you have at least one year of experience in a fast-paced restaurant environment?
Then we want to hear from you.

We take great pride in creating an atmosphere where guests can relax and enjoy the finest food
the Caribbean has to offer. At the same time, we also work hard to be a great place to work. If
this sounds like your kind of place, come join us.

Who We’re Looking For (Floor Manager)
 Floor managers with superior passion and commitment to service excellence
 More than one year’s experience a plus
 Fine dining experience is a plus
 Military vets a plus
 You know Caribbean cuisine and rums
 You think like a customer and act like an owner
 Ensure guest satisfaction by checking in with each table regularly and anticipating guest
needs.
 Handle guests’ complaints by listening to their concerns, always informing a manager,
and resolving issues to ensure overall guest satisfaction.

What You’ll Bring
 Customer service, customer service, customer service
 You relish creating a delightful customer experience
 Our ideal candidate is friendly, outgoing, enthusiastic, and enjoys being part of a winning
team

What You’ll Be Doing
 Manage lunch and/or dinner service, ensuring guests have exceptional dining
experiences
 Greet and check in with all guests
 Inspire and support serving staff in delivering superior service
 Resolve guest complaints
 Ensure the dining room looks impeccable
 Implement restaurant opening and closing procedures 


What We’ll Bring
 A team atmosphere in a fun and respectful workplace
 Training and development opportunities.
 Competitive compensation, including 401K matching and health care for for full time employees

Look Us Up
 stjames-dc.com
 Washingtonian's Top 100 Restaurants (https://www.washingtonian.com/100-very-best-restaurants-2024/cane-and-st-james/); NY Times -- Top 25 Restaurants in DC Right Now
Applicants are considered without regard to age, race, ethnicity, national origin, gender identity,
religion, or other characteristics. All applicants must be legally eligible to work in the United
States.

Submit your resume to: [email protected]. No phone calls please.

Compensation Details

Compensation: Hourly ($33.00)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Fine Dining Experience

Positive Attitude

Knowledge of Caribbean Cuisine and Rums

Effective Communication

Attention to Detail

Problem Solving

Handling Guest Complaints

Food Safety Knowledge

Leadership

Team Management

Professionalism

Restaurant Opening and Closing Procedures

Work Well Under Pressure

POS Systems

Resolving Guest Complaints

Team Player

Greeting and Checking in With Guests

Conflict Resolution

Maintaining a Great Atmosphere in the Dining Room

Superior Service Commitment

Multitasking

People Skills

Guest Service

Organizational Skills

Following Steps of Service

Teamwork

Customer Service

Communication

Food and Beverage Pairing

Superior Passion and Commitment to Service Excellence

Ability to Anticipate Guest Needs

Friendly and outgoing personality

Ability to work well in a team

Ability to Pitch in With Side Work and Help Coworkers

Effective Communication Skills

Read more

View Job Description

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