General Manager
Fatpour Tap Works - Lincolnwood
7244 N Lincoln Ave building a unit a110, Lincolnwood, IL 60712
Fatpour Tap Works - Lincolnwood hiring General Manager in Lincolnwood, IL

Fatpour Tap Works - Lincolnwood hiring General Manager in Lincolnwood, IL

Fatpour Tap Works - LincolnwoodMore Info

Full Time • Salary (Based on Experience)
Expired: Jan 22, 2025

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Required Years of Experience

2 years


Job Details

Job Title: Restaurant General Manager

 

Job Summary:

We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our restaurant. The ideal candidate will have strong leadership skills, a passion for customer service, and the ability to manage a high-performing team. You will be responsible for ensuring operational efficiency, financial performance, and a high-quality dining experience for our guests. As the General Manager, you will play a pivotal role in maintaining the restaurant's success and enhancing its reputation.

 

Key Responsibilities:

  • Operations Management:
    • Oversee daily restaurant operations, always ensuring smooth and efficient service.
    • Monitor and manage staff schedules, ensuring proper staffing levels to meet business needs.
    • Maintain a clean and safe working environment, complying with health, safety, and sanitation regulations.
    • Implement and enforce standard operating procedures (SOPs) to optimize restaurant performance.
  • Financial Management:
    • Manage the restaurant’s budget, including overseeing expenses, inventory, and ordering supplies.
    • Track and analyze key performance metrics (KPIs), such as sales, labor costs, and customer satisfaction.
    • Develop and implement strategies to improve profitability, reduce costs, and increase revenue.
  • Staff Leadership & Development:
    • Recruit, hire, train, and onboard restaurant staff, including servers, cooks, and support staff.
    • Provide ongoing coaching, feedback, and performance evaluations for team members.
    • Foster a positive and collaborative team environment, motivating staff to deliver excellent service.
    • Resolve conflicts and handle employee relations issues as they arise.
  • Customer Experience:
    • Ensure the highest level of guest satisfaction by maintaining quality control over food, service, and ambiance.
    • Address customer complaints and concerns promptly, ensuring positive resolutions and customer retention.
    • Continuously improve guest experience by implementing new service strategies and innovations.
  • Marketing & Sales:
    • Collaborate with the marketing team to develop and implement promotions, special events, and community outreach initiatives.
    • Monitor customer trends and feedback to identify opportunities for improving the restaurant's offerings.
    • Drive sales through effective upselling and guest engagement strategies.
  • Inventory & Supply Chain Management:
    • Oversee inventory management, ensuring sufficient stock of food, beverages, and supplies.
    • Work closely with vendors and suppliers to negotiate pricing, maintain relationships, and ensure timely delivery of quality products.
 

Requirements:

  • Proven experience as a Restaurant Manager, Assistant Manager, or in another relevant leadership role in the hospitality industry.
  • Strong understanding of restaurant operations, including food service, inventory control, and financial management.
  • Excellent leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
  • Exceptional customer service skills, with the ability to resolve conflicts and exceed guest expectations.
  • Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
  • Proficient in using restaurant management software, POS systems, Triple Seat CRM and basic office tools (e.g., Microsoft Office).
  • Knowledge of health and safety regulations, including food safety standards.
  • Flexibility to work evenings, weekends, and holidays as required.
  • A degree in Hospitality Management or a related field is a plus, but not required.
  • Culinary background or understanding of kitchen operations is required.
  • Understanding of all revenue streams for the restaurant.
  • Budget and P&L Knowledge.
  • Business Development Understanding.
  • Event Knowledge.
 

Preferred Qualifications:

  • Previous experience managing a high-volume restaurant.
  • Bilingual (English and Spanish) is a plus.

 

 

This Restaurant General Manager role requires a dynamic and hands-on leader capable of managing all aspects of a busy restaurant. If you have a passion for food, service, and hospitality, and are ready to take on the challenge of overseeing a successful operation, we encourage you to apply!

 

 

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Customer Service

Operational Management

Leadership

Performance Metrics Monitoring

Restaurant Management

Compliance

Inventory Management

Budget Development

Wine Service

Financial Data Analysis

Problem Solving

Revenue Forecasting

Communication

Staff Hiring and Training

Conflict Resolution

Employee Evaluation

Organizational Skills

Labor Management

Strategic Planning

Market Trend Identification

Business strategy development

Goal Setting

Interdepartmental Collaboration

Business Acumen

Financial Analysis

Prioritization

Industry Experience

Read more

View Job Description

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