Service Manager
Chi Restaurant & Bar 棋酒吧餐厅
492 9th Ave, New York, NY 10018, United States
Chi Restaurant & Bar 棋酒吧餐厅 hiring Service Manager in New York, NY

Chi Restaurant & Bar 棋酒吧餐厅 hiring Service Manager in New York, NY

Chi Restaurant & Bar 棋酒吧餐厅More Info

Full Time • Salary ($60k - $80k)
Expired: Jan 21, 2025

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Required Years of Experience

2 years


Job Details

The Service Manager is responsible for communicating and maintaining standards for the restaurant. This includes cultivating an environment that inspires team members to work together and hold each other accountable. The Service Manager supports the FOH and BOH in order to create the best possible experience for all guests. Fluent in Chinese is a huge plus


Who You Are:

  • Hospitable: you embody authenticity and approachability, coupled with a sincere dedication to serving guests. 
  • Communicative: you connect well with others and possess exceptional verbal and written communication skills.
  • Collaborative: you excel at team-building and foster a supportive, energetic environment.
  • Creative: you are highly resourceful, anticipating problems before they arise and resolving them swiftly and strategically when they do. 
  • Proficient: You are comfortable using Resy and familiar with Microsoft Office, Google Workspace and InDesign.
  • Experience: minimum 2 years managing at restaurant OR 3-4 years as a Captain in a fine dining restaurant, including strong beverage knowledge. 
  • Performing all other job-related duties. This position requires manual dexterity and the ability to follow oral/written instructions and procedures. To successfully perform duties, you must be able to safely lift up to 50 pounds and stand for long periods.

Tasks May Include:

  • Cultivating a supportive, energetic, and authentic environment for guests and team members.
  • Upholding excellence and cleanliness of the dining room.
  • Maintaining kind, constructive communication with back-of-house team members.
  • Continuously providing support to all service staff, including offering feedback that helps team members grow.
  • Managing guest relations through reservation systemand through targeted outreach.
  • Be at the restaurant at least 4 times a week
  • Holding employees accountable to all standards and practices.
  • Consistently looking for opportunities to build our growing team.

The Details:

  • Compensation: 60k and above (based on experience)
Compensation Details

Compensation: Salary ($60,000.00)


Compensation Details

Compensation: Salary ($60,000.00 - $80,000.00)


Required Skills

Communication Skills

Team Building

Problem Solving

Knowledge of Resy

Proficiency in Resy, Microsoft Office, Google Workspace, and in Design

Microsoft Office Proficiency

Restaurant Management Experience

Google Workspace Proficiency

InDesign Familiarity

Beverage Knowledge

Manual Dexterity

Physical Ability to Lift Up to 50 Pounds and Stand for Long Periods

Ability to follow instructions

Physical Strength (Lifting Up to 50 Pounds)

Time Management

Guest Relations

Supporting and Mentoring Staff

Maintaining Cleanliness Standards

Cultivating a Positive Work Environment

Read more


View Job Description

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Asian, Chinese

Fine Dining, Bar / Lounge

Dr. Tom Lo, with a deep passion for culinary arts honed at the International Culinary Center, brings a rich culinary heritage to Chi Restaurant. Before entering the medical field, he cultivated his cooking skills, which later flourished into a collaborative venture with Chef Tom Lei. They sparked a partnership fueled by a shared dedication to culinary excellence. Inspired by Chef Lei's cucumber salad—remarkable for its floral aroma and striking spiciness—Dr. Lo was driven to replicate this balance across his dishes. At Chi, they, along with their talented team, aim to redefine Chinese cuisine and hospitality. Located near Times Square, Chi offers a menu that combines traditional Chinese flavors with innovative culinary techniques, reflecting New York City's rich diversity. Chi Restaurant & Bar aims to create a dining experience that transcends regional boundaries and invites diners into a world of surprising culinary harmonies.

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