Managers are expected to consistently provide restaurant guests with friendly and professional service in a well-maintained environment and ensuring 100% guest satisfaction. Assist the General Manager with staff training, pre-shift meetings, scheduling, ordering and general restaurant maintenance.
Responsibilities but not limited to:
- Perform proper execution of opening and closing procedures, pre and post service duties
- Assists general manager with premeal meetings
- Monitor service to guests in all areas of the restaurant
- Ensure team members' adherence to service standards
- Communicate with kitchen to update them of service issues (i.e., pace of service, VIP tables)
- Review reservation sheet and seating plan and react to any special requests or VIPs
- Sustain guest relations
- Menus updates and descriptions
- Inspect dining room before service
- Maintain supply pars in including linen, china, glass and silverware.
- Maintain the phone coverage standards
- Inventories
