Required Years of Experience
3 years
Job Details
Role: Host
Reports to: Maitre’d, Food & Beverage Manager
Who We Are…
Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.
The Property…
Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.
At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconi’s, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.
The Role…
We are on the lookout for a dynamic Bar Manager to join our team and report directly to the Head of Bars. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.
Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.
Key Responsibilities:
- Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club and other food and beverage outlets.
- Demonstrate a keen eye for detail while maintaining an organized, clean, and effective workstation.
- Promote positive moments for members and guests from time of arrival through time of departure.
- Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing.
- Maintain a clean, sanitary, and safe work environment.
- Support FOH team when needed by clearing tables for a streamlined seating experience.
- Address guest related concerns in real-time and take action that results in a positive resolution.
- Develop relationships with members and guests while also communicating notable conversations to management.
- Promote a positive atmosphere by being approachable and professional.
- Administrative tasks (i.e., properly keeping all paperwork logged and filed).
- Perform other duties as assigned by supervisor/manager.
Physical Requirements:
- Must be able to seize, grasp, turn and hold objects with hands.
- Long periods of sitting or standing.
- Fast paced movements occasionally required to go from one part of the club to others.
- Must be able to understand and communicate clearly with guests, members, and coworkers.
- Must be able to reach and handle the computer, keyboard, and desktop items.
- Occasionally kneel, bend, crouch and climb as required.
Our Doors Are Yours to Open…
The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Apply today and join us as a Host!
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO
Work Perks…
- Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
- Referral bonus + competitive compensation
- Career development and career training
- Flexible work schedules
- Discounted family rates
- Family meals
- Two weeks’ vacation, 9 days PTO, 10 Holidays
Compensation Details
Compensation: Hourly ($24.00 - $27.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program
Required Skills
Customer Service
Reservation Management
Attention to Detail
Communication
Problem Solving
Teamwork
Sanitation Standards
Conflict Resolution
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Part of The Ned
WHO WE ARE
Founded in 2017, the Ned NoMad is a members’ club and hotel that originated in the UK. During the summer of 2022 the Ned expanded its membership experience to New York and opened its first international ‘Ned’ site.
Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features will be honoured, with interiors designed by the Soho House Design team.
THE PROPERTY
The Ned NoMad will offer a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property will be Cecconi’s, a modern day classic Italian restaurant.
HOW WE WORK
This is a fast-moving business so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.
Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is detail-oriented and customer centric is a must to ensure the front office operations are seamless and effective.
