Restaurant Manager

Sampan offers an elegant Asian-Fusion dining experience with shareable plates sure to please the taste of many. Located in Philadelphia's Midtown Village, Sampan provides an energetic, yet dramatic ambiance that is sure to enhance the dining experience overall. 

Role

• Sampan is looking for a Restaurant Manager to enhance service & provide top-of-the-line hospitality to our guests.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
2. Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
3. Ensures standards for product quality and service are maintained at all times.
4. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
5. Builds and maintains relationships with vendors.
6. Monitors liquor costs and labor costs.
7. Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
8. Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
9. Maintains organized employee files to ensure compliance.

Supervisory Responsibility

This position is directly responsible for leading hourly staff within assigned restaurant.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

Required Education and Experience

1. Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
2. 2 or more years of experience in Restaurant Management
3. Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
4. Knowledgeable of Microsoft Office products, DolceClock, OpenTable and TripleSeat.
5. Excellent written and verbal communication and problem-solving skills
6. Must be able to work flexible hours and days. Must exhibit top-notch teamwork.