Chez Messy is a Spanish-French tapas restaurant that prides itself on providing a sexy, relaxed, and intimate dining experience paired with craft cocktails and shareable plates. We are looking for enthusiastic, hospitality-driven servers to join our team and contribute to an unforgettable dining experience for our guests.
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Responsibilities:
1. Guest Experience:
- Greet guests warmly, present menus, and provide personalized recommendations based on their preferences.
- Ensure each guest feels welcomed, attended to, and appreciated throughout their dining experience.
2. Order Taking and Serving:
- Accurately take food and beverage orders and input them into the POS system.
- Serve dishes and beverages in a timely manner, adhering to Chez Messy’s presentation and service standards.
3. Menu Knowledge:
- Be knowledgeable about all menu items, including ingredients, preparation methods, allergens, and pairing suggestions.
- Stay up-to-date on specials, promotions, and events.
4. Table Maintenance:
- Monitor assigned tables, ensuring plates, glassware, and utensils are cleared promptly.
- Refill beverages and anticipate guests’ needs.
5. Sanitation and Cleanliness:
- Maintain the cleanliness and organization of the dining area, including tables, chairs, and floors.
- Adhere to Department of Health (DOH) sanitation and safety standards at all times.
6. Team Collaboration:
- Assist fellow team members during busy shifts by running food, bussing tables, and other tasks as needed.
- Communicate effectively with kitchen and bar staff to ensure smooth service.
7. Payment Handling:
- Present checks and process payments accurately and efficiently.
- Follow all cash handling and tip reporting policies.
8. Upselling and Promotions:
- Suggestively sell menu items and promotions to enhance the guest experience and increase sales.
9. Conflict Resolution:
- Address guest concerns professionally and promptly, escalating issues to management when necessary.
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Qualifications:
- Previous server experience in a fast-paced, upscale dining environment is preferred.
- Strong knowledge of food, wine, and cocktails, with a willingness to learn about our Spanish-French tapas concept.
- Excellent communication and interpersonal skills.
- Ability to multitask and work well under pressure while maintaining attention to detail.
- Must have or be willing to obtain a food handler’s certification.
- Flexible schedule, including evenings, weekends, and holidays.
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Physical Requirements:
- Ability to stand and walk for extended periods.
- Must be able to lift and carry up to 25 pounds.
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Why Join Chez Messy?
- Work in an intimate, hospitality-driven environment where teamwork and guest satisfaction are the top priorities.
- Opportunities for growth within a creative and vibrant restaurant setting.
- Competitive pay, tips, and benefits.
Chez Messy is an equal-opportunity employer and welcomes applicants from all backgrounds to apply.
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