Server

ABOUT THE COMPANY  

Creative Culinary Management Company is a hospitality company based in the heart of the Seaport in New York City. The mission of Creative Culinary Management is to channel our passion for creating an elevated culinary experience, all with a view. Each of our restaurants offers a unique experience, whether you are looking for a family feast on the cobblestones, intimate dinner on the pier, or host a private event on our pier rooftop. Our partners' creative energy, combined with our extensive hospitality knowledge, ensures a notable encounter for each of our guests.

ABOUT THE OPPORTUNITY   

The Tin Building by Jean-Georges is a sprawling food emporium located inside one of New York’s most historic landmarks. The Tin Building features multiple unique venues: Several full-service restaurants, fast casual, and counter dining outlets as well as 10,000 sf of retail featuring private label products, grab and go, grocery and more. To support this significant operation the Marketplace features a large commissary kitchen and bakery, as well as an exhibition kitchen that will provide media opportunities. 

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a high-quality food and beverage dining experience to all guests
• Interact with guests, take orders, serve food and beverage, and process transactions
• Maintain dining ambiance with an enthusiastic and graceful attitude
• Recommend menu offerings and provide daily specials when appropriate to create a quality guest experience
• Communicate orders to bar and kitchen by recording guest choices, dietary needs and special requests
• Demonstrate expert knowledge of all menu items, as well as daily specials. All members of the server team are responsible for being able to effectively describe each dish as well as the ingredients, preparation/techniques, purveyors and allergens
• Actively participate during line up
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Maintain proper loss prevention standards including cash handling procedures, tip handling, cash deposits; Count the cash register at the start and close of each shift
• Adhere to sanitation, safety, and alcohol beverage control policies
• Complete all assigned side work relevant to guest interactive service, in compliance with 80/20/30 rules
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILL

• Must have 2+ years Server experience in a fine dining, high volume setting
• Personable demeanor, instinctive nature, and ability to deliver world-class hospitality
• Ability to think quickly and multi-task in a fast-paced environment
• Ability to communicate effectively and eloquently, both verbal and written
• Ability to take direction and execute
• High standards for cleanliness of workspace and service areas
• A desire to advocate on behalf of the guest as well as anticipate guest needs

• Professional demeanor, polished appearance with the ability to exceed guest's expectations

• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS:

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. 
• Must be able to lift and carry up to 25 lbs; Ability to stand for prolong periods of time and climb steps regularly. 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. 

BENEFITS & PERKS

• Comprehensive medical, dental, vision and commuter benefits
• Complimentary employee meals
• Employee discounts
• Professional growth and development opportunities
• Referral bonus

COMPENSATION 

The base pay range for this position is paid a minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. 

Creative Culinary Management is an equal opportunity employer.