The Restaurant Manager oversees daily operations, ensuring high standards of customer service, food quality, and overall guest satisfaction. This role involves managing staff, handling administrative duties, and ensuring a safe, clean, and well-maintained establishment.

1. Staff Management:

   • Interview, train, and supervise staff.
   • Schedule work shifts and assign duties.
   • Conduct regular performance reviews and provide feedback.
   • Address employee concerns and disciplinary issues.

2. Customer Service:

   • Ensure high levels of customer satisfaction through excellent service.
   • Handle customer complaints and resolve issues efficiently.
   • Monitor and respond to online reviews and feedback.

3. Operations Management:

   • Oversee the day-to-day operations of the restaurant.
   • Ensure compliance with health and safety regulations.
   • Maintain a clean and organized environment.
   • Monitor inventory levels and order supplies as needed.

4. Financial Management:

   • Manage budgets, control labor costs, and maximize profitability.
   • Analyze financial reports and develop strategies to improve performance.
   • Handle cash management, including daily reconciliations and bank deposits.

5. Marketing and Promotions:

   • Develop and implement marketing strategies to attract customers.
   • Organize and oversee promotional events and activities.
   • Collaborate with the marketing team to enhance the restaurant’s presence.

6. Compliance and Licensing:

   • Ensure compliance with local, state, and federal regulations.
   • Maintain proper licensing and permits.
   • Stay updated on industry trends and legal requirements.

• Bachelor's degree in hospitlaity management, related field or equivalent experience
• Proven experience as a Restaurant Manager or similar role.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in restaurant management software (e.g., POS systems)
• Financial acumen and budgeting experience
• Ability to work in a fast-paced environment and handle stressful situations.

• Availability to work flexible hours, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 pounds.
• Willingness to be involved in hands-on tasks and work in all areas of the restaurant as needed.