Assistant General Manager

Nōksu Management is built on a powerful culinary foundation and we are looking for somebody who believe they can bring us to the next level. 

The Assistant General Manager is responsible for assisting with developing and operating a cost effective operation which exceeds guest expectations through the service of high quality food and beverages in a clean and comfortable atmosphere.

If you are passionate about hospitality and want to be part of a great team with amazing potential for growth, this is your perfect opportunity to take your career to the next level!

Responsibilities 

• Provide the highest quality service to guests at all times.
• Maintain integrity of service, visit tables while on floor to solicit feedback. Responsible to help on floor when necessary.
• Ensure ambiance of restaurant including music, lighting and flowers etc. are in compliance with the brand standards.
• Ensure proper knowledge of all company policies and procedures, rules and regulations.
• Interview, hire and approve front of house employees and back of house managers, ensuring all paperwork is properly completed and employee files are in compliance as per Human Resources.
• Responsible for all menus being up to date, neat and clean and that all personnel have up to date menu descriptions.
• Oversee the daily management of operations of the location. Ensure restaurant is clean and in compliance with all local and Company sanitation and food safety guidelines. Ensure staff is in compliance with the Company policy on grooming.
• Oversee purchasing of all small wares, glassware, china, silver, linen and all other necessary items for the restaurant. Ensure the proper storage and inventory of all. Maintain costs.
• Conduct weekly meetings with staff. Attend pre-shifts and run them as necessary.
• Promotes teamwork within the restaurant, creating a positive work environment.
• Handle guest complaints, addressing each individually, personally and in a timely manner.
• Other duties as assigned.

 Qualifications:

• Proficient in all aspects of fine dining service.
• Knowledge of food and beverage as well as accounting and administration.
• Effective style of management, promoting a team atmosphere.
• Ability to inspire staff to achieve their potential.
• Have a good understanding of food handling and sanitation requirements of the Department of Health. Able to read and understand work related literature.
• Proficient in the use of Microsoft Office (Excel, Word, etc.)
• Possess a proven track record for guest satisfaction.
• Five years prior front of the house experience in a high volume establishment. Experience in various capacities of restaurant staff (i.e. waiter, host, bartender, runner, etc.) strongly preferred.