Required Years of Experience
2 years
Job Details
Essential Duties and Responsibilities:
- All interested candidates: please note that we require FULL WEEKEND availability for all part time associates and OPEN AVAILABILITY, including weekends for all full time associates. If you are unable to meet this availability requirement, we will be unable to consider you for employment.
- This post is for a role that shares in a tip pool! Must work well with others and value and exhibit outstanding teamwork.
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects checks and follows proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Compensation Details
Compensation: Hourly ($7.25) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts, Wellness Program, Complimentary admission tickets to Longwood Gardens for 10 guests per calendar year!
Required Skills
Outstanding Teamwork
Customer Service
Prompt and Warm Greeting of Guests
Teamwork
Promptly Greeting Guests
Efficient Food and Beverage Service
Food and Beverage Service
Safe Food Handling
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