LA Cha Cha Chá in Arts District neighborhood of downtown Los Angeles is looking for a Service Manager to join our team!  Nestled on a tropical rooftop that oversees the LA skyline, we serve a family-style menu inspired by both traditional Mexican flavors and the innovative food culture of modern day Mexico City.  We're a full-bar restaurant with a focus in Mexican liquors, beverages, and craft cocktails.

The Service Manager role is ideal for hospitality professionals with some leadership experience seeking to advance in management in the restaurant industry.  Full availability required.

Overview: 

• Provide strong leadership to FOH departments under direction of Executive Management
• Open and close service
• Provide hospitable guest services to all guests
• Collaborate with BOH managers to lead smooth daily service
• Be an expert on our food and bar menus, keep up-to-date with seasonal menu changes and dietary restrictions for all menu items
• Problem solve efficiently while adhering to company policies and county regulations, take ownership of every shift
• FOH administrative duties such as updating time edits, menu updates, cash log maintenance, and onboarding

Qualifications: 

• 2+ years in a managerial or leadership position in the restaurant industry
• Valid Manager ServSafe certificate upon start date
• Valid RBS/ABC certificate
• Strong understanding of and interest in hospitality
• Proficient with Microsoft programs and basic computer knowledge
• Experience working with POS and reservation systems (Toast and OpenTable preferred)
• Be comfortable with repetitive motions such as walking, bending and standing during your scheduled shift.
• Ability to lift 50 lbs.

Compensation & Benefits:

• Salary range: $68,000 - $75,000 depending on experience
• Health insurance benefits
• 10 Vacation days per year
• Paid holidays
• 401k
• Dining discounts

This job description is not an exclusive list of all functions of the role. Other tasks may be asked to be performed as needed in the best interest of the business.