Required Years of Experience
2 years
Job Details
As Catering Manager, you will be responsible for selling and growing 4 Star Restaurant Group Off Site Catering in collaboration with the larger Events & Catering team. The ideal candidate for this position will bring off-site Catering Management experience to enhance and grow an already successful department. We are looking for a Manager who is excited to take ownership of our Catering program and bring ideas and experience to identify and execute growth opportunities.
The ideal candidate is highly organized and professional. Your correspondence with clients and vendors is punctual and thorough. You work well both independently and as part of a team. Your impeccable attention to detail carries through from preparing BEO's, to setting up events, to closing out financials. You are motivated equally by making sales and taking the best possible care of your clients.
JOB DETAILS
- Maintain and build catering sales at multiple venues and concepts across our 4 Star Hospitality brand
- Respond to inquiries daily, ensuring all inquiries are responded to same-day through TripleSeat booking software
- Manage event calendar and ensure events are booked to maximum capacity in all rooms and maximum revenue is generated
- Maintain strong relationships with corporate, convention, and wedding clients, planners, and guests
- Plan and execute new business outreach initiatives to build new clientele
- Monthly management of budget and proactively ensuring that sales are at or exceeding budget goal
- Communicate event-specific information to appropriate vendors and internal partners
- Proper communication with the staffing manager for event needs
ESSENTIAL DUTIES and RESPONSIBILITIES
Maintain and constantly strive for excellence while supporting the 4 Star Mission Statement of “It’s all about the guests”
Creating event proposals and contracts, fielding calls and inquiries, planning staff, menu, rentals and outside rentals
Diligently keep contracts, BEOS, and payments for all events managed, on time, and organized
Respond to feedback and resolve issues in a way that ensures repeat guest visits and that every guest leaves happy
Create event packets including timelines, floor plans, supplier info, service directions, and event notes to ensure a successful event
Create and follow up on all proposals in a timely manner
Participate in and prepare information for weekly meetings with the operations team
On-site for venue visits, walk-throughs
Desirable qualifications
2+ years of event/food and beverage sales
Experience with Tripleseat catering software
Advanced skills in Microsoft Office applications
Ability to thrive and multi-task in a fast-paced environment
Excellent verbal and written communication skills
Able to manage assignments and deadlines with minimal supervision
Highly organized with attention to detail
Strong sales and business insight
Flexible and adaptive to change
Compensation Details
Compensation: Salary (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Sales
Catering Management
Event Planning
Budget Management
Relationship Management
Client Relationship Management
New Business Development
New Business Outreach
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Restaurant Group
Part of 4 Star Restaurant Group
Our #1 goal at 4 Star Restaurant Group is to provide an exceptional dining experience at a reasonable price. We are a growing Chicago based restaurant company with a commitment to genuine hospitality and exceptional food. We are dedicated to providing an extraordinary work environment, being a responsible partner in our communities, and uphold out core values on every shift, everyday.