Focusing on the art of omotenashi, emphasizing harmony and attention to detail in anticipation of the guest’s needs to enhance the overall hospitality experience, HIROKI is an immersive soulful Japanese dining concept deeply rooted in tradition and technique. Overseen by Executive Chef, Hiroki Fujiyama.,HIROKI is located in the historical neighborhood of Fishtown, Philadelphia. 

Qualified applicants should possess:

• Strong, upbeat and positive personality
• Commitment to high standards with impeccable attention to detail
• Passion for food, beverage and hospitality
• Ability to multi-task.
• Fining Dining know-how

Role & Responsibilities:

• Responsible for leading the hospitality experience from pre-arrival to post, heightening each guests experience with attention to detail and passion.
• Collaborate with the Executive Chef to create memorable experiences to build repeat business.
• Staff education and mentorship.
• Display exceptional hospitality in accordance with Method brand standards.
• Anticipate the needs of guests by ensuring all supplies are readily available before and during service, maintaining a clean, safe and accident-free environment, and immediately respond to the needs of all guests.
• Supervise and assist with the setup, cleaning, and breakdown of the restaurant.
• Oversee scheduling, training, and hiring of hourly staff.
• Oversee purchasing of products and perform month-end inventory.
• P&L ownership.
• Performs other duties as assigned.

Required Experience

• Prior use of Resy preferred.
• Knowledge of Japanese cuisine preferred.
• Minimum 3-5 years of experience as General Manager, Maitre D/Concierge.
• Strengths must include multi-tasking, problem resolution, and customer relations.
• Must have excellent written and verbal communication skills.
• Must be a team player with a strong work ethic.

Benefits & Perks:

• Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Company Match 401k