Located on the famous corner of Hollywood Blvd & Vine St., right on the Hollywood Walk of Fame and next door to the historic Pantages Theater, our new restaurant is looking for high-energy servers!
Our servers are responsible for providing friendly, responsive service to create an exceptional dining experience for all of our guests. They must be engaged, and provide prompt, courteous and efficient food and beverage service where attention to detail is key. As a primary point of contact for guest interactions, you will be responsible for selling and serving food and beverages using knowledge, hospitality, and service skills.
- Take food and beverage orders from guests, enter orders in POS system
- Ensure that all orders are accurate and delivered in a timely manner
- Confirm orders with the chefs and bartenders whenever a clarification is requested
- Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages)
- Perform side work at the start and end of each shift as required
- Maintain cleanliness and condition of the work areas and equipment.
- Implement steps of service for guests consistently
- Ensure guests are satisfied with the food and service, respond promptly and courteously to any requests
- Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
- Be ready and willing to assist fellow team members as situations arise.
- Performs other job-related duties as assigned
Required Experience:
- Minimum 2 years fine dining food and beverage server experience
- Previous POS system experience
- Must have excellent knowledge of fine dining room and service procedures and functions
- Be able to work in a standing position for long periods of time
- Open availability; must be able to work evenings, weekends and holidays
Knowledge, Skills, & Abilities:
- Possess strong organizational and multi-tasking skills
- Ability to work well under pressure in a fast-paced environment
- Outstanding guest services skills
- Be able to communicate clearly and effectively (verbal & written)
- Possess basic math skills and ability to handle money and operate a cash register and POS system
- Professional presentation and positive attitude
Compensation:
- Birdcage is a tipless restaurant. Your compensation is a flat $15 hourly rate + 8% of sales.