Barback

Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining, unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand. 

Job Summary: 

The barback is an essential part of this experience. You are responsible for so many of the small details that make these moments so special. Stocking specialty ice, replenishing glassware and filling infusions, syrups and batches are part of the duties. This is a position for individuals that are excited about hospitality and want to grow and sharpen their skills.

CANDIDATE REQUIREMENTS:

• Must have 2 years + experience in a fast paced cocktail-centric environment as a Bartender or Barback
• Must be able to lift & a carry at least 50 pounds
• Must be comfortable with repetitive motions (such as bending & standing)
• Must have basic knowledge of liquors
• Must have full schedule availability
• Must be able to take constructive criticisms and work well in a team dynamic

JOB RESPONSIBILITIES:

• Know how to and be able properly carry and clear glassware
• Know how to clear with trays and carry a tray properly
• Understand when it is appropriate to refill/not refill water glasses at a table
• Maintain station cleanliness, including all bar tops
• Be willing and able to perform the sequence of service
• Know and be able to explain our core values
• Know and be able to identify bar, cocktail table, dining room table and seat numbers
• Know how to complete the bar set up/ break down
• Know how to stock the bar properly including any and all bottles (soda, liquor, wine, etc.)
• Understand the proper standards of clearing a table 
• Know markings and be able to mark tables
• Be willing and able to perform the sequence of service 
• Be knowledgeable of the menu:  the dish as it is listed on the menu & allergies
• Know how to and be able to properly serve coffee & tea
• Have knowledge of ‘who’s who’ at Kent Hospitality Group
• Know and be able to explain the ’Time and Tide’ Story 

SERVICE RESPONSIBILITIES:

• Be warm, knowledgeable and ‘noticeably appreciative’
• Accommodate guests by making each individual feel welcome
• Act professional and accommodating and always maintain composure 
• Identify and report problems to management immediately 
• Be aware of service flow, dining timing, and adjust for each guest’s individual needs 
• Implement and follow steps of service
• Oversee activities of your team in the station

JOB DUTIES: 

• Clock in for your shift (after you have changed into your uniform) 
• Be on duty and in uniform at scheduled time
• Oversee the setting of dining room according to seating plan
• Complete side work
• Attend pre-shift meeting, as your scheduled shift requires 
• Implement and follow steps of service
• Assist in dining room activities as required 
• Complete closing side work
• Complete any necessary closing paperwork/ tip sheet
• Clock out for your shift (before you have changed out of your uniform)