Required Years of Experience
3 years
Job Details
Who Are We?
Emma's Torch is a nonprofit social enterprise focused on refugee empowerment through culinary education. We offer our students fully paid culinary training in our classrooms and operations to prepare them to excel in the hospitality industry. We have cafes in Brooklyn and DC, and a vibrant catering operation which is expanding into a beautiful new space in upper Manhattan.
Position Summary
The Catering Director is responsible for all catering sales and operations in NYC and Washington, D.C., implementing and developing sales strategies, expanding our client base, and managing the overall profitability of catering operations at Emma’s Torch. The Catering Director directly oversees the execution of catering orders and events with the culinary team, ensuring appropriate staffing, inventory, and the overall success of the catering program. Note this role may require travel to DC area (~5%)
Key Areas of Responsibility
Sales and business development (30%)
- Manages client outreach and relationship-building to develop and maintain existing partnerships while expanding our client base to drive revenue growth for catering as well as CPG
- Constantly seeks to improve culinary offerings and operating procedures based on client feedback strategy in alignment with operational and budgetary goals as outlined by leadership
- Manages catering booking software and client databases
- Maintains a strong working knowledge of NYC and DC catering and event markets by attending industry events, pursuing networking opportunities, enhancing brand visibility
Catering operations (50%)
- Collaborates with Culinary Director on culinary program and menu development
- Partners with culinary teams to confirm appropriate staffing, inventory, and other resources for event success
- Is the lead staff member for all events, executes them to industry and organizational standards
- Ensures accuracy and timely preparation of all catering orders
- Effectively integrates student-staff into the catering process and contributes to their learning outcomes
- Advances development of catering SOPs
Financial management (20%)
- Tracks and reports to Operations Director all key financial data and sales projections for catering operations
- Maintains budget projections and goal setting to reflect both nonprofit and social venture elements of the organization
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Details
Compensation: Salary ($65,000.00 - $75,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Sales and Business development
Client Outreach and Relationship Building
Event Management
Staff Management
Inventory Management
Financial Management
Communication
Attention to Detail
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Non-Profit, Certification & Training Program
Part of Emma's Torch
We are a non-profit social enterprise. We provide refugees with in-depth culinary training as well as employability, equity, and empowerment training. Throughout our program, students learn in both a classroom and apprentice setting, thanks to our cafes and catering businesses. We set students up for successful employment in an industry in which their cultural heritage and cuisine can be celebrated. What’s more, we provide a community in which they can build supportive relationships.
The new Emma’s Torch location in Inwood will replicate the same culinary training curriculum as the one used in Emma’s Torch’s three other locations – two in Brooklyn and one in Washington, DC. The focus of this program site will be the organization’s catering and consumer packaged goods operations.
The Eliza, co-developed by The Children’s Village, CLOTH, Ranger Properties, and the Housing Workshop, will be a hub of public growth. The Eliza includes the new Inwood Public Library and 174 units of beautiful affordable housing with views of the Hudson River, as well as a pre-K program, a STEM robotics center, and a performance space, in addition to the teaching kitchen. The new location will fit right in by providing a space for culinary education and community engagement.
Leadership
NY Director
