Retail Associate / Cashier

WINNER is a Brooklyn-based hospitality collection that includes: a vibrant American café, cozy wine bars, a butcher store, and a Prospect Park kiosk.  We serve breakfast, lunch, and dinner to-go with a commitment to offering fresh, high-quality food and beverage, and exceptional customer service. Winner is a welcoming space for the community to gather, enjoy delicious food, and experience outstanding hospitality.

Winner Butcher Shop is looking for a motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in creating an exceptional experience for our customers, from sharing knowledge about our high-quality meats to ensuring smooth retail operations. Your passion for local food, butchery, and farm-to-table practices will enhance the customer journey and support our mission to connect consumers with ethically sourced, sustainable products.

• Customer Service: Greet customers, assist with product selection, and answer questions about our meat offerings, sourcing practices, and cuts.
• Sales Support: Process transactions using the point-of-sale system, handle cash and card payments, and manage customer orders.
• Product Knowledge: Stay informed about our product range, including meats, specialty items, and local farm partnerships, to educate and upsell to customers.
• Inventory Management: Assist in stock replenishment, ensure products are properly displayed and labeled, and monitor inventory levels.
• Cleanliness and Organization: Maintain the cleanliness and orderliness of the sales floor, workstations, and displays in accordance with food safety regulations.
• Collaboration: Work closely with the butchery team to ensure seamless communication between front-of-house and back-of-house operations.
• Customer Orders: Take special orders, coordinate pickup or delivery schedules, and ensure accuracy of order fulfillment.
• Support Marketing Efforts: Assist with in-store promotions, customer loyalty programs, and contribute to the overall shopping experience.

• Prior experience in retail or customer service, preferably in a food-related environment.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Knowledge of or interest in butchery, local farms, and sustainable meat practices is a plus.
• Comfortable with point-of-sale systems and basic cash handling.
• Team player with a positive attitude and commitment to excellent customer service.

• Ability to stand for extended periods.
• Able to lift up to 60 pounds while walking up and down stairs.
• Comfortable working in a refrigerated environment when necessary.

• Competitive hourly pay
• Pre-tax commuter benefits
• Paid sick leave
• Retirement Plan
• A 25% employee discount at all Winner locations.
• Opportunities for growth within Winner Hospitality.
• A supportive team environment that values sustainability, quality, and community.