The hospitality group behind the acclaimed New York City restaurants, Llama Inn and Llama San is expanding its footprint with the upcoming Papa San, a Peruvian Izakaya set to open in feb 2025 on 34th Street and 10Th Avenue (in The Spiral building). We are currently looking to hire a talented and experienced Assistant General Manager to start on or around November/ December 2024.

The Assistant General Manager will play a pivotal role in the restaurant's day-to-day operations. As a member of the team, they will spearhead initiatives, drive development, and ensure the seamless operation of the dining room/bar in line with the Peruvian Japanese concept.

Assistant General Manager responsibilities

• Manage all day-to-day shift operations ( opening and closing shifts)
• Maintain standards according to DOH regulations
• Respond efficiently and accurately to customer complaints and reviews
• Actively engage in all steps of service, by implementing, overseeing and maintaining all company policies and procedures 
• Create and deliver experiences to our guests and our employees

• Supporting GM in financial, service, and staff related projects as assigned
• Train, lead and develop people to achieve excellence and maintain company standards
• Assist in educational trainings year round 
• Manage team's schedules 

Requirements:

• Minimum of 4-5 years of experience in full-service restaurant management as either a service manager, AGM, or formal dining restaurant manager
• High volume experience of 200-300 covers per night preferred 
• Proven leadership ability and track record, especially as it pertains to managing hourly employees
• Mid to strong cost analysis skills as it relates to labor, COGS, CGS, & Comps; with the eagerness to learn more.
• Experience with scheduling of over 15 team members 
• Latin restaurant experience is a plus
• Knowledge and experience with our various systems is preferred (Toast, Resy, Binwise)
• Ability to effectively manage a large team and delegate responsibilities
• Food Handler Certification