Grovehouse hiring Service Manager in New York, NY

GrovehouseMore Info

Full Time • Salary ($70k - $85k) plus tips
Expired: Feb 12, 2025

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Required Years of Experience

2 years


Job Details

Grovehouse is seeking a dedicated Service Manager to join our team at  Lilia, Misi, or Misipasta!
 
Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork If you are committed to providing sincere, fine-tuned hospitality and have a compassionate managerial style, we encourage you to apply! Please include your cover letter and resume in the body of your email. We look forward to hearing from you. 

Requirements:

  • Effective communication skills
  • Fair and consistent management style
  • A strong wine & spirit foundation
  • Knowledge of ResyOS
  • Attention to detail
  • Ability to adapt, “on the fly”, to difficult situations with patience and grace
  • Forward-thinking mentality and willingness to contribute ideas
  • Positive, supportive attitude
  • Available nights, weekends, and holidays

Key Responsibilities:

  • Inspire, support, and direct Dining Room team members
  • Lead with the Grovehouse values of mentorship and leading by example
  • Promote internal growth and professional development for our team members - we want everyone to succeed and achieve their goals
  • Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
  • Motivate, Educate, and engage the team through leading pre-shift meetings and team trainings
  • Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
  • Administrative tasks that may include supply inventory, scheduling, guest satisfaction engagement, etc

Preferred:

  • Italian wine knowledge

Equal Employment Opportunity: Grovehouse does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at [email protected].

Compensation Details

Compensation: Salary ($70,000.00 - $85,000.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts, Wellness Program


Required Skills

Effective Communication Skills

Fair and Consistent Management Style

Strong Wine & Spirit Foundation

Attention to Detail

Ability to Adapt to Difficult Situations with Patience and Grace

Positive, Supportive Attitude

Customer Service

Leadership

Problem Solving

Wine Service

Communication

POS Systems

Team Management

Conflict Resolution

Scheduling

Teamwork

Training and Development

Organizational Skills

Restaurant Management

Communication Skills

Inventory Management

Food Safety Knowledge

Read more

View Job Description

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Italian

Restaurant Group

Part of Grovehouse

Awards
2018

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