ESPRESSO AND MILK™ is a grab-and-go coffeebar located at the landmarked Civic Opera House in the Loop. The ESPRESSO AND MILK™ mission is to differentiate itself in the city of Chicago by providing an overall outstanding and memorable customer experience while consistently offering only the highest-quality products in a friendly and upbeat atmosphere. Although our focus is coffee (as our name implies), we also offer tea, specialty drinks, and pastries.

ESPRESSO AND MILK™ is hiring a motivated and energetic individual who shares our love for coffee and our passion for providing exceptional and unmatched service to our guests. If you work well in a team and thrive in a high-volume, fast-paced, environment, then this position is for you. You will be thoroughly trained and provided with the knowledge you'll need to easily execute and thrive in your position.

An E.A.M™ barista position consists of preparing coffee, espresso-based drinks, dialing-in espresso, steaming milk, preparing tea, accepting payments from guests, and maintaining an immaculate work area behind the bar as well as the front of the house (FOH).

You are:

• Passionate about meeting our guests' needs and exceeding their expectations
• Detail-oriented and passionate about quality
• Inclusive and a team player
• Punctual, reliable, respectful, and motivated
• A multitasker and troubleshooter. You don't hesitate to roll up your sleeves and jump in when a situation requires it
• Able to keep your composure under pressure

Qualifications:

• Previous barista experience is required. Proficiency in weighing shots, dialing in espresso, properly steaming milk, pouring latte art, and brewing coffee and tea are mandatory
• Food Handler's Certification / ServSafe Manager Certification is required. If you are not currently certified, we will help you in obtaining certification within 30 days of being hired

Requirements:

• Ability to communicate clearly with guests and teammates
• Ability to kneel, stoop, and stand for extended periods
• Ability to safely climb ladders and maneuver boxes up to 40 lbs

Current business hours are Monday through Friday 7:00am - 3:00pm.

Enjoy working in a positive, friendly, and upbeat environment with excellent tips and weekends and all Federal Holidays off. We are a very high volume coffeebar. The ability to keep your composure under extreme pressure is absolutely necessary.