Required Years of Experience
1 year
Job Details
The Mermaid Inn & Oyster Bar is seeking a service-minded restaurant floor manager to complete its leadership team.
The ideal candidate will bring a tangible joy to work every day. We have designed this role to maximize time on the floor with our staff and guests. Administrative centricity will include ensuring the successful execution of our sequence of service, as well as overseeing parts of the front of house schedule. (7 Shifts experience a plus) Having an eagle eye for the happenings in the dining room is essential. Although we are an accessible brand that embraces a casually sophisticated vibe in our restaurants, the core of our operation is built on strong fundamentals and an unwavering commitment to giving our guests an outstanding experience. Our leadership team is made up of people who live for the joy of providing genuine and thoughtful hospitality in everything they do.
Requirements and responsibilities:
• Reports to the General Manager
• Communicates, coordinates, and cooperates with all crew members
• Interacts with the restaurant guests, suppliers, and members of the community with an upbeat personality
• Helps control restaurant financial objectives including labor costing forecast
• Monitors the inventory of all restaurant operating materials, paper goods, small wares, and merchandise
• Effectively communicate and work closely with the Chef and all back of the house crew members
• Conducts daily briefings/pre-shift meetings to obtain optimal results
• Builds relationships with the restaurant guests and handles guest complaints efficiently
• Ensures that the restaurant is Department of Health compliant at all times
Skills/Qualifications
• At least 3 years of front of house service experience as a server, bartender, captain, sommelier, or maitre'd
• At least 1 year of restaurant management experience in NYC
• Experience using Excel, Word, Toast, Opentable, 7 Shifts, Avero, and other similar systems is a is plus. Technology is an essential part of our day to day operations.
• NYC Food Handlers Certification is required (or necessary to obtain within your first 90 days of employment)
• TIPS Certification is a plus
The Mermaid Group is a proud EOE.
Compensation Details
Compensation: Salary ($70,000.00 - $85,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Toast POS
7shifts
Microsoft Office Suite
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Part of TMI Group
Mermaid Hospitality is a family of casually sophisticated seafood restaurants born in New York in 2003.
Starting out in Manhattan’s East Village as a spot on rendition of a casual New England fish shack, The Mermaid Inn has morphed into an American seafood brasserie, replete with style, hospitality and a menu marked by bold and seasonally inspired cuisine. The Mermaid Inn has been designed to evoke the feeling of being on a mini vacation in a small seaside village.
