Job Title: Sommelier, Time And Tide
Reports to: Floor Managers / Wine Director / AGM
ABOUT KENT HOSPITALITY GROUP
Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal “James” Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining, unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.
Job Summary
You are responsible for helping to maintain the integrity of the wine program while facilitating proper wine service in our dining room. A Sommelier is responsible for not only thoughtful, attentive wine service, but also a generally helpful demeanor towards colleagues with a keen sense of guest’s needs. A Sommelier should work closely with the Server team to ensure guest satisfaction and smooth service.
The wine list will be an eclectic mix of wines from every major winegrowing region of the world. We will strive to showcase true diversity in our wine offerings with an innate understanding of historic regional significance and a forward-thinking view towards up and coming potential. An open mind and passion for great wine of varying provenance will allow us to build a legendary wine program that truly speaks to the potential of an international wine list.
We believe in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. You will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co-workers & managers.
SKILLS & REQUIREMENTS
- Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues
- Must demonstrate strong food, wine, and spirits knowledge and eagerness to continue education
- Be comfortable using a digital point of sales system.
- Be able to effectively communicate, give and take constructive criticism, and productively lead in a small team dynamic.
- Must be able to easily adapt and improvise in order to personalize service for each guest
- Must have a strong focus, heightened attention to detail, precise organizational skills and a passion for the hospitality industry
- Have full schedule availability, including weekends and holidays
SERVICE
- The Sommelier is responsible for but is not limited to the following tasks
- Coordinating polished and personalized wine service for each table with the assistance of the Server
- Engaging in thoughtful yet concise conversation with the guest
- Managing and maintaining a multiple-table section following the required steps of service
- Learning and maintaining menu and beverage knowledge
- Maintaining warm and professional composure with colleagues and guests
PHYSICAL DEMANDS
- The Sommelier should
- Be able to stand for extended periods of time [over 5 hours]
- Be able to lift and carry 50 pounds steadily
- Be comfortable bending, sitting, walking extended distances including up and down flights of stairs, and moving.
- Be comfortable with heights, elevators and small spaces.
HERE’S WHAT WE CAN DO FOR YOU
- Comprehensive Benefits Package [medical, vision, dental]
- Pre-Tax Deductions for Commuters
- Paid Time Off
- EAP
- Provide a work environment where you and your guests will want to return
- Provide opportunities for growth within the Hospitality industry