We’re looking for Floor Sales Team Member to join our growing team. As a member of the Floor Team, providing Verve Wine clients with an extraordinary wine buying and customer service experience is imperative. Your role as a member of the Floor Team will be to serve each and every client with expertise, friendliness, honesty, and hospitality.
Here at Verve Wine, we believe that everyone should have access to good wine, regardless of experience or budget. Our team is made up of a passionate group of wine drinkers who feel that discovering and drinking good wine should be both easy and compelling, without any sense of intimidation or pretension. To us, good wine is produced in a sustainable and environmentally friendly way, reflects the place from which it comes, and tastes downright delicious. Furthermore, sourcing good wine for our guests goes far beyond simply curating bottles.
We work to provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible. At Verve Wine, we strive to connect people who are driven by passion, quality, hospitality, and hustle. We believe that the best way to achieve that is through building a dedicated team of professionals who are committed to learning, growing, and setting goals, while also surpassing them along the way. At Verve Wine, there’s always a seat for you at our table.
What You’ll Be Doing:
Work with other team members to ensure that all customers receive exceptional service throughout their shopping experience
Provide wine recommendations and help customers choose the best wine for their personal taste, gift, or event
Make customers feel welcome and at home in our store
Act as a representative of our brand; help educate and excite others about our mission and values
Floor maintenance: main floor, coolers, and shelf maintenance
Receive inventory and place in corresponding region on the floor and in the cellar in an organized fashion
Help with local deliveries
Assist with in-store events; setup/breakdown & service
Ideal Candidate:
Desire to learn about wine, work hard, and develop with our growing company
Good organizational skills and an eye for detail
Great at communicating clearly and effectively (in person, on the phone, and via email) with both customers and other team members
Dedicated to making people happy/exceeds customer expectations with a great attitude while being a fantastic and fun team player
Self-starter with energy to spare
Requirements:
Ability to easily lift and move 50lbs (wine is heavy!)
Must have a valid driver’s license
Must provide proof of vaccination
Minimum 1 year working in a customer service environment around wine, either in a restaurant or retail capacity
A Certification from the Court of Master Sommeliers is a plus!
