GENERAL MANAGER
ABOUT YOU:
- A natural born leader who is detailed, quality driven, and well-organized
- Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
- Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
- Comfortable implementing and maintaining systems and standards to ensure the highest level of service and maximize profitability
- Possesses excellent communication skills, is comfortable “digging in” to any situation, and managing a diverse group of people and personalities
- Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment
WHAT YOU’LL DO:
- Oversee all aspects of daily operations of the restaurant
- Build and maintain guest relationships, curate VIP experiences, and manage ongoing correspondence through email and review platforms
- Train, coach, and develop a team of high performing staff by exemplifying our Core Values
- Manage facilities maintenance, following checklists and communicating issues in real time, following proper protocols
- Maintain a “Satisfactory” grade from the Miami County Health Department (CHD) and ensuring the restaurant is clean, pest free, and all product is being handled and served according to code
- Drive salesmanship in service, working to maximize top line sales for every meal period
- Facilitate on-going training and development of current staff and management to ensure that all team members are educated on Nami Nori products and services
- Build morale and team loyalty by fostering a work environment where team members’ input is valued and encouraged
BENEFITS
- Compensation: $100,000 - $120,000 annually
- 40 hours vacation time annually for management
- Medical, dental & vision health insurance programs with employer contribution
- Additional pre-tax health care spending program
- Commuter benefits
- Employee dining discounts
- Opportunity to grow professionally with a growing company
POSITION SUMMARY
The General Manager is responsible for leading the Front of House team in all operations, including but not limited to, hiring and training of staff; ensuring the best quality in service, product and ambience; building and maintaining strong relationships with guests, vendors & the community at large; keeping labor costs at or under budget; performing inventory and ordering; and ensuring that the restaurant is following all operational systems and is compliant with all regulations.
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
