Required Years of Experience
1 year
Job Details
The Florentine is looking to hire the best talent in the city to support our high-profile restaurant! If you are a HOST looking for a great opportunity, with an exciting company, this is the place for you!
The Host/Hostess position responsibilities include; welcoming all guests with a warm sincere greeting, escorting guests to a particular table, answering phones promptly and politely, acknowledging and thanking guests as they leave, and always presenting a professional image.
All hosts will also be responsible for the following:
- Ensuring all guests' satisfaction with their dining experience, to meet and/or exceed their needs.
- Assist with setting the pace of service, special needs, and general guest satisfaction.
- Reacting quickly to any special requests, VIP guests, and observed service bottlenecks, getting management involved as needed.
- Ensure smooth functioning of the desk.
- Welcome the guest to the restaurant with a warm sincere greeting.
- Monitor all waiting times and minimize guest’s waits.
- Escort guests to a particular table.
- Answer phones promptly and politely without sounding hurried.
Requirements:
- One year minimum of previous restaurant experience
- Able to multi-task while keeping an organized work environment
- Positive attitude and ability to work well with peers
- Weekday and weekend availability
- Experience with OpenTable preferred, but not required
Why work with us??
- Paid Time Off
- Full benefits package after 90 days with 75% paid premiums
- 401k with employer match
- Shift meal, dining discounts in other BLT Restaurant locations, and a great work environment!
Please submit your resume and we will be in touch! The Florentine is a member of BLT Restaurant Group, who are proud to be Equal Opportunity Employers.
Compensation Details
Compensation: Hourly ($17.00 - $19.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts
Required Skills
Customer Service
Communication
Time Management
Problem Solving
Teamwork
Organizational Skills
Ability to Multitask
Positive Attitude
Read more
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Italian
Upscale Casual
Part of BLT Restaurant Group
Located in the JW Marriott Chicago, in the city’s bustling Loop financial district, The Florentine offers an elegant yet accessible interpretation of seasonal Italian cuisine.
Characterized by simplicity and paramount ingredients, the menu showcases top imported Italian pastas, cheeses, salts and meats as well as ingredients from local and organic farms. In addition to an extensive antipasti menu and a variety of wood-fired thin crust pizzas, handmade pastas can be ordered in half or full portions. Desserts are modern interpretations of Italian classics, such as Tiramisu and Ricotta Cheesecake. The Florentine also offers an exciting brunch for weekend dining, featuring a diverse menu with bottomless mimosas and bloody marys with the purchase of an entrée.
The Florentine offers a variety of draught beers, ciders, and a seasonally-changing of hand-crafted cocktails alongside an affordable wine list highlighting Italian and domestic wines. Diners can enjoy wine by the bottle or by the quartino (1/3 bottle).
Incorporating traditional materials in a modern way, The Florentine envelops guests in a warm and lush interior. The airy front room is the perfect place for breakfast, lunch, drinks or a light bite during the day. An eye-catching circular bar with a bountiful antipasti display anchors the space.