Host
Heritage Restaurant & Pizza Bar
8 West 40th Street, New York, NY
Heritage Restaurant & Pizza Bar hiring Host in New York, NY

Heritage Restaurant & Pizza Bar hiring Host in New York, NY

Heritage Restaurant & Pizza BarMore Info

Full/Part Time • Hourly ($17.00 - $22.00)
Expired: Sep 9, 2024

Sorry, this job expired on Sep 9, 2024. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details
Heritage Grand Restaurant & Pizza Bar is seeking FT/PT experienced hosts to join our opening team!

The Host/Hostess will be responsible for assisting the Manager to coordinate all reservations (using the REsy System), dining room, guest assistance, guest needs and the flow of guests in and out of the restaurant. 
The Host will communicate to various departments in the restaurant all special notes (birthdays, Allergies, Special requests…)

www.heritagegrandbakery.com
8 West 40th st, NY NY 10018

Responsibilities

  • Answer all incoming calls and transfer inquires to correct department heads 
  • Making and canceling reservations via Resy
  • Daily confirmation calls to confirm all bookings 
  • Checking restaurant's emails and responding to them accordingly 
  • Communicating messages to senior staff - informing them of special requests, needs and complaints
  • Organize greeting, seating and exiting of all guests using a professional demeanor. 
  • Organize all reservations and guests using the most effective guest and restaurant conscious procedures.
  • Professionally and effectively communicate with guests to ensure guest satisfaction. 
  • Maintain guest relationships to promote repeat business. 
  • Provide the highest quality service to guests at all times.
  •  Awareness of all guests’ needs, reservation needs and restaurant needs at all times. 
  • Maintain integrity of service. 
  • Maintain a clean work area
Qualifications

  • Displays a pleasant and cheerful disposition. 
  • Ability to communicate professionally and effectively with both guests and staff. 
  • Ability to use Resy Reservation platform
  • Ability to communicate with the guests over the phone
  • Available to work late nights, holidays if necessary. 
  • Must be able to stand and or walk for long periods of time without sitting. 


Compensation Details

Compensation: Hourly ($17.00 - $22.00)

Benefits & Perks: Health Insurance, Commuter Benefits, Potential Bonuses, Dining Discounts


Required Skills

Customer Service

Reservation Management Using Resy System

High Volume Service

Guest Assistance and Communication

Resy

Effective Communication With Staff

POS Systems

Organizational Skills for Greeting, Seating, and Exiting Guests

Communication

Maintaining Guest Relationships

Conflict Resolution

Providing High Quality Service

Reservation Management Platforms

Ability to Work Late Nights and Holidays

Positive Attitude

Ability to Stand and Walk for Long Periods of Time

Telephone Skills

Work In a Fast-Paced Environment

Attention to Detail

Read more

View Job Description

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Mediterranean

Upscale Casual, Fine Dining, Bar / Lounge

Part of Heritage Grand Bakery - Restaurant & Pizza Bar

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